REISS
Senior Sales (Keyholder) - 20hrs
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Why choose Reiss?
At Reiss, our enduring intrinsic sustainability, quality, and timeless elegance in design fuel our continued success. With standalone stores, concessions, and franchise operations in over 230 international locations, as well as online and app-based retail, our presence as a leading luxury brand is firmly established.
Working at Reiss, our common purpose revolves around growing our business, understanding our customers’ needs, and striving for exceptional excellence in everything we do. For our retail teams, this means delivering elevated customer service, fostering a standout store environment, and collaborating to exceed customer expectations and business goals.
About the Role
Join our dynamic Retail team as a Senior Sales Associate. In this pivotal role, you’ll support the management team, ensuring team motivation to meet targets and maintain a safe, efficient, and engaging store environment.
Who You Are
- Previous experience supervising a team
- Strong background in a customer-facing role, ideally in a premium or luxury environment
- Ability to guide and coach others
- Flexibility to adapt to changing priorities
- Thrives in a fast-paced retail environment
- Exceptional communication and interpersonal skills
- Strong organisational and decision-making abilities
- Performs effectively under pressure
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Responsibilities
- Delivering premium, tailored customer service that exceeds expectations
- Serving as a role model, inspiring the team with dedication, integrity, and warmth
- Driving sales by monitoring KPIs and leading with top-notch service
- Collaborating with store leadership to ensure the business plan is clearly communicated across the team
- Providing in-depth brand and product knowledge to customers and the team
- Actively engaging in store operational duties
- Delivering team briefs and contributing to team meetings
- Supporting store management with team development
- Handling store opening and closing
- Overseeing monetary transactions and till closure
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Benefits & Perks
- Business wear allowance
- 75% employee discount
- Sales and service bonus scheme
- Refer a friend bonus scheme
- Long service bonus scheme
- Contributory pension scheme
- Structured training and development programs
- Employee Assistance Programmes (Retail Trust & Life Works)
- 25 days of holiday
- And more!
If you’re ready to start your Reiss story and take on the role of Senior Sales Associate, apply now!
#WeAreReiss We are committed to fostering diversity, equality, and opportunity. Our fair, transparent processes ensure no discrimination based on:
- Gender, gender identity, marital status, pregnancy
- Age, race, ethnic background, national origin
- Disability, sexual orientation, religious beliefs
We actively welcome applications from employees who may not feel they meet every criterion but bring learning potential and cultural fit.
Apply today!
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