Goodlord
Senior Salesforce AI Engineer
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London or Sheffield - 2 days per week in office, 3 days working remotely
ABOUT THE ROLE
Goodlord’s mission is to be the gold standard platform for renting, and we’re on the hunt for a Senior Business Systems Analyst to help us achieve this.
The Business Systems team plays a crucial role in driving efficiency across multiple departments including Sales, Customer Support, Marketing and Finance by optimising our internal processes and connected ecosystem. As a hands-on analyst, you will work throughout the full SDLC: partnering with cross-functional stakeholders to understand their challenges, scoping scalable solutions, and implementing them directly in Salesforce.
Your work will be critical to driving business growth and achieving our strategic goals. To accomplish this, you will employ advanced automation and Salesforce’s latest AI capabilities to solve real business problems rather than just completing tasks. You will ensure robust data governance, seamless integrations with platforms like HubSpot, and disciplined process execution.
No two days are ever the same at Goodlord so what you’ll be up to will vary. The pace we move at also means priorities will change and you’ll need to be comfortable with this (we’ll support you!). But these are the things that will be core to your role and will keep you busy.
The day-to-day stuff:
- Flexibly balance a mix of business as usual system admin tasks alongside the execution of long-term, strategic projects.
- Partner directly with cross-functional stakeholders to understand their operational challenges, gather requirements, and translate them into clear, documented technical specifications.
- Own the administration, configuration, and day-to-day support of core enablement tools and integrations, including GetAccept, Vonage, and HubSpot.
- Map, manage and continuously improve the operational processes underlying our sales cycles.
- Utilise Salesforce reporting, Data Loader, Import Wizard, etc to maintain an accurate database, while building visibility (dashboards/reports) for everyone from end-users to the executive team.
- Proactively spot, triage, and systematically debug new system, AI, or process issues as they arise, ensuring minimal disruption to business operations.
ABOUT YOU
You should apply if you:
- Hands on expertise in Salesforce (Sales Cloud) configuration and advanced declarative automation. Deep understanding of Lead-to-Cash pipelines, opportunity management, and best-practice configuration to prevent over-customisation.
- Up to date experience on modern Salesforce AI capabilities (including Generative and Agentic AI) with a proven ability to identify where AI can solve real-world business challenges, automate manual tasks, and drive operational efficiency.
- Solid experience partnering with business stakeholders to map business processes, challenge assumptions, and translate pain points into scalable solutions rather than just "taking orders."
- Solid literacy in integration logic, data sync behaviors, and APIs (e.g., interfacing Salesforce with HubSpot and plugins like GetAccept).
- A systematic approach to debugging, documentation, and testing. Strict adherence to internal change management processes (Sandbox management, UAT, regression testing) to ensure updates for one department don't disrupt downstream pipelines like Finance.
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ABOUT US
At Goodlord, our brand is built on one simple belief: renting should be effortless. We exist to strip away the bottlenecks, clear the admin, and give agents, landlords, and tenants a smarter, simpler way forward. As more and more tenants with higher digital expectations entered the market, we were confident that we could provide a solution that works for everybody.
Like all scale-ups, it’s been a bit of a rollercoaster journey. Still, we’re now stronger than ever, with around 3,500 letting agents using the platform, exciting & varied product lines, and over 300 Goodlordians supporting the mission!
At Goodlord, our mission is clear: to be the gold standard platform for renting.
We know that achieving that starts with our people. That’s why we’ve worked hard to build a culture where everyone can thrive, and it’s something we’ve been consistently recognised for.
Over the years, Goodlord has been named one of the UK’s Best Workplaces™ across multiple categories, from wellbeing and development to being a great place for women in tech. In 2025, we ranked among the Top 50 Best Workplaces in the UK, large category.
Not only that but the following too:-
- Great Place to Work certified - 2022, 2024, 2025, 2026 - 21st place in Best Companies for Development
- Top 50 UK's Best Workplaces™ - Wellbeing, Development and Women 2025
- Recognised as a UK's Best Workplaces™ in Tech 2025
- Deloitte Technology Fast 50 - 2023
- Top 20 UK's Best Workplaces™ - Wellbeing, Women and Tech in 2022 - medium category
These achievements matter to us not just as awards, but because they reflect something more important: a durable, people-first culture that we’ve built together. One that continues to grow year after year.
Our values guide our decisions, the way we work, our culture and the people we ask to join the team. We work hard, have fun and support each other. We’re not afraid to make mistakes (we’d never learn if we didn’t) and we’re always looking to challenge ourselves. Our collaborations are based on honesty, friendship, and respect.
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It’s an exciting time here at Goodlord. If you’re inspired by what we’re doing, are up for a challenge and share our values, we’d love to hear from you.
WHY YOU’LL LOVE BEING A GOODLORDIAN:
Aside from the role, the people, our culture and our mission, we have some other things that make Goodlord a pretty awesome place to be. Here’s a few favourites amongst Goodlordians (check out our careers page for more info).
- Grow with Goodlord: your development is important to us. Have a goal in mind? You can use your £1000 annual development fund to support it. We guarantee you’ll learn loads and develop both personally and professionally at Goodlord too!
- Your well-being matters: bi-weekly coaching with Sanctus to provide Goodlordians with a safe place to talk and support your mental health
- 25 days holiday (plus UK Bank holidays) plus 1 day per full holiday year up to 32 days: We believe regular breaks are essential for well-being, and we encourage (some may say expect!) all Goodlordians to take full advantage of their annual leave entitlement
- Supporting your family: we offer Goodlordians of all genders a generous 3 months of fully-paid time off to look after their new arrivals
- Our team: we’re an energetic, sociable, and talented bunch who are super passionate about what we do and determined to make a difference. We’re all in it together, we learn from each other, we’re genuine and we don’t have time for politics
Goodlord wants applicants from all backgrounds and walks of life, we are an equal opportunity employer committed to creating an inclusive environment.
In fact one of our core values is Bring our whole selves to work which is really important to us. If there is anything you need to participate fully in the interview process we'd like to hear about that too, please just include it in your application.
Please note, as we are regulated by the Financial Conduct Authority, all Goodlordians are required to pass a thorough referencing check via Experian before joining the team. We will only ask for references at the point of making an offer
Regrettably we are not able to provide sponsorship for this role.
No agencies please - we have tried and trusted partners we would turn to should we require support.
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