Patsnap
Senior SDR Manager
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Senior SDR Manager
➡️ Have a proven track record of leading and developing high-performing SDR teams in a fast-paced, outbound sales environment?
➡️ Passionate about coaching emerging talent, improving sales processes, and turning ambitious pipeline goals into consistent results?
➡️ Excited to shape the outbound strategy for an AI-powered platform used by leading organizations and innovation-driven companies?
✅ If you’re ready to lead a talented team and help build the next phase of Patsnap’s growth, we’d love to hear from you.
Role Summary
We’re seeking a dynamic Senior SDR Manager to lead our team of 13 Sales Development Representatives (SDRs) in London. Reporting directly to our Head of Sales, you’ll be taking ownership of a high-volume, cold-calling environment that targets mid-market and enterprise-level prospects. If you are passionate about coaching a sharp, coachable, but relatively inexperienced team and you have a track record of success rising through the ranks from SDR or AE to Manager we want to hear from you!
This is a hybrid position in our London, UK office with Monday, Tuesday and Thursday as mandatory in-office days. You are welcome to come in more often than those 3 days as well.
Who are we?
PatSnap is a global, pre-IPO company that transforms the way organizations harness their Intellectual Property and Research and Development productivity. Our platform revolutionizes how IP and R&D teams collaborate across the entire innovation lifecycle, using domain-specific AI to accelerate the creation of market-ready products. With over 12,000 customers worldwide, including some of the biggest names in innovation, Patsnap is at the forefront of technological advancement. Our $300M Series E funding round brings our valuation to a $1 billion unicorn status, and we still have a remarkable amount of growth ahead.
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We have a vibrant and diverse team with offices in Singapore, Toronto, London and Shanghai, alongside remote teams in the US. Our growth is powered by our people, and we are proud of our shared ambition, work ethic and entrepreneurial spirit.
What You’ll Be Doing
- Mentor, train, and motivate SDRs on cold-calling tactics and best practices
- Cultivate a results-driven, socially conscious culture, ensuring consistent performance against targets
- Identify and implement new AI-driven sales tools and cutting-edge prospecting functionalities to enhance lead generation and efficiency
- Continuously refine scripts, cadences, and outreach strategies in alignment with market trends and Patsnap’s goal of accelerating impactful innovation
- Work closely with Marketing on campaign planning, lead flow, and feedback loops to refine buyer personas and value propositions
- Partner with regional sales teams to align pipeline goals, qualification criteria, and handoff processes, ensuring the right focus on the innovators who align with our mission
- Oversee daily use of Salesforce, Outreach, LinkedIn Sales Navigator, ZoomInfo, and other tools, ensuring accurate reporting and best-in-class processes
- Provide insights into new tools or features that could streamline outreach and data management
- Monitor SDR KPIs, including call volume, conversion rates, and pipeline generation
- Present regular performance updates to the Head of Sales and senior leadership
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Job Requirements
What We'd Love From You
- SDR/AE-turned-Manager: 2+ years of SDR Manager experience (or a newly promoted individual) who can relate to the early-career challenges of the team
- Cold Calling Expert: Strong background in outbound prospecting, with a track record of exceeding pipeline and revenue targets
- Tech Savvy: Experience with Salesforce, Salesloft, LinkedIn Sales Navigator, ZoomInfo, and familiarity with AI-enabled sales tools. Nice to have: Orum
- Mission-Driven: Passion for supporting innovators who are shaping a better future for society and the environment
- Collaborative Mindset: Thrives in a highly collaborative, entrepreneurial environment, working closely with cross-functional teams
- Excellent Communication: Strong coaching style and the ability to inspire a young, coachable team
- Flexibility: Willingness to work in a hybrid environment (3 days in-office, 2 remote) with occasional travel
Benefits & Perks
A genuinely strong sales culture we’re really proud of. High-performing but low ego, social, and dynamic. It’s a team that supports each other, shares best practice, raises standards, and celebrates wins properly together. Alongside a great product, it’s one of the best parts of working here.
Additional Benefits
- 25 days annual leave plus bank holidays
- Two paid volunteering days
- Private healthcare with AXA
- Pension with Scottish Widows
- Enhanced parental leave policies
- Work from home stipend
- Cycle to Work scheme
- Life assurance
- Payroll giving options
- Eyecare vouchers
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