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NHS Scotland

Senior Service Delivery Manager

Glasgow
Posted about 23 hours ago
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NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Senior Service Delivery Manager

Permanent and Fixed Term/Secondment positions available

The Fixed Term/Secondment posts are until March 2027. As per the Fixed Term Contacts Policy - Where individuals with continuous service within the NHS apply for fixed-term contract roles, PSD Scotland reserves the right to refuse any such appointment.

Candidates applying on a secondment basis must secure prior agreement from their current line manager before applying for this vacancy. Please refer to the for further information.

About The Organisation

Public Health Scotland launched 1st April 2020 as a national health board, employing around 1200 people, and with an annual budget of around £101 million. Public Health Scotland wants to see a Scotland where everybody thrives, a Scotland where life expectancy improves and the difference in life expectancy between our poorest and wealthiest areas gets smaller.

The Post

We have an exciting opportunity to recruit Senior Service Delivery Managers (permanent and fixed term/secondment positions are available) to work in our multidisciplinary teams within the Clinical and Protecting Health directorate.

Please note successful candidates might be considered for posts in other teams arising prior and post interview.

Each postholder will provide strategic, operational and service management for their respective teams, supporting service improvement and redesign, managing resources, and working collaboratively with internal and external stakeholders to deliver high-quality health protection services for Scotland.

These positions offer a unique opportunity to work across diverse areas of infectious disease, supporting national health priorities through scientific excellence and cross-sector collaboration.

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The Candidate

Educated to Degree level in a related subject (or equivalent experience), with a professional qualification in respect of project/programme management.

We are looking for an experienced senior manager with strong project and service management skills, and a proven ability to lead change, manage resources and work effectively within a healthcare setting.

If you choose to use artificial intelligence (AI) or other tools to assist in writing your application, it's essential to personalise this information, particularly your supporting information section. While AI can help streamline the writing process, these tools cannot fully grasp the context or requirements of the job you’re applying for. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced by AI or similar technologies.

Location and Working Pattern

The post is based in either Gyle Square, Edinburgh or Bothwell Street, Glasgow. We are currently hybrid working; therefore, you will be expected to spend time in both PHS offices as well as the option to work at home.

PHS is a flexible employer, and we are happy to discuss requests for alternative working patterns

During times of public health emergency, or other urgent business need, you may be required on a temporary basis to work your normal contracted working hours over 7 days including weekends, in order to meet the needs of the service.

It is a condition of this employment that you must live and remain a resident within the UK for the post in which you will be employed with PHS.

Benefits

Our benefits package includes pension scheme, comprehensive range of work life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits.

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Inclusion

Public Health Scotland (PHS) is a national NHS board committed to being a diverse, inclusive and welcoming employer. We support a range of flexible working options to help colleagues balance work and personal responsibilities. As an Established Carer Positive employer, we are committed to supporting staff with caring responsibilities and fostering a flexible, understanding workplace culture.

We offer a wide range of learning and development opportunities to support colleagues to grow and thrive. Staff are also welcome to join our active equality networks.

As an equal opportunities and Disability Confident Employer, we aim to guarantee an interview to disabled applicants who meet the minimum shortlisting criteria, and we are committed to providing an accessible and inclusive recruitment experience.

PHS is working towards becoming a trauma informed organisation and recognises that trauma may affect people in different ways, including during the recruitment process.

If you need reasonable adjustments or support, please contact the Recruitment Team on nss.wfrs@nhs.scot

Further Information

For an informal discussion on the post, please contact Johanna Reilly, Service Manager at johanna.reilly2@phs.scot

Closing date for completed applications is 2 October 2026.

Further Information On PHS Is Available From

Please note that the majority of correspondence is sent by e-mail only, so please check your e-mail regularly (including junk folders).

We are an equal opportunities employer and as committed participant in the disability confident scheme, guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies however, where exceptionally high application volumes make this impracticable, a fair and proportionate shortlisting approach will be applied in line with Disability Confident guidance

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Location

Glasgow, Scotland, United Kingdom

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