Lockheed Martin
Senior Service Delivery Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Service Delivery Manager – Integrated Logistics Support (ILS)
Havant, Hampshire, UK
£62,000 - £78,000 Plus Competitive Benefits + Bonus
37.5 hours per week + 4 day work week option
Lockheed Martin Space is one of the four major business areas within Lockheed Martin.
LMUK Space is at the forefront of Lockheed Martin’s International growth strategy including building exquisite satellites for a broad array of missions, ground station mission planning and command & control software products deployed to a diverse customer base as well as key capabilities in AI and space exploration and all underpinned by key strategic collaborations with universities in the UK.
We not only deliver on current requirements, Lockheed Martin are always focused on the future requirements of this exciting and growing space domain which is a key enabler to our daily lives and future safety and security.
Be part of a team delivering the next generation of secure military communications satellites for the UK Ministry of Defence.
This work provides resilient, high‑performance connectivity for the UK, its allies and Defence personnel worldwide, playing a critical role in protecting national security as space becomes more contested and demand for secure data continues to grow.
Joining Lockheed Martin also means helping to shape significant investment in the North East space sector, with more than £100 million proposed to support high‑skill jobs, advanced manufacturing and long‑term economic growth.
Opportunities include potential satellite manufacturing in County Durham and collaboration with NESST – the North East Space Skills and Technology Centre at Northumbria University – helping to build a strong pipeline of talent, learning and innovation.
This is your chance to work on mission‑critical technology, develop cutting‑edge skills and build a meaningful career, while delivering lasting impact for the region and the nation.
The Role
We are seeking an experienced Service Delivery Manager - ILS to lead supportability and through-life support delivery for a complex defence programme based in Havant.
Reporting to the Programme Manager you will play a key role in ensuring supportability is designed into the solution from the outset while enabling responsive and effective in-service support delivery throughout the programme lifecycle.
Acting as a primary interface with MoD stakeholders, partner organisations and internal teams, you will lead the delivery of Integrated Logistics Support (ILS) and Post Design Support (PDS) activities within a multi-contractor defence environment.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
This role combines programme delivery, customer engagement and technical leadership. You will lead a small team of ILS and PDS specialists while working collaboratively across engineering, logistics and programme functions to deliver high-quality support solutions aligned to customer and operational requirements.
At the outset of the programme, you will be instrumental in establishing the support delivery framework and implementing all ILS and PDS activities associated with the Integrated Support Plan, Supportability Case, associated element plans and ongoing in-service support deliverables.
Key Responsibilities
- Act as the primary interface for MoD stakeholders and partner organisations on ILS and support delivery matters
- Lead the planning and delivery of Integrated Logistics Support (ILS) and Post Design Support (PDS) activities across the programme lifecycle
- Support development and delivery of the Integrated Support Plan, Supportability Case and associated element plans
- Establish collaborative relationships across customer, supplier and internal teams to ensure successful programme outcomes
- Deliver proactive and agile responses to ongoing support and service delivery requirements
- Ensure supportability requirements are designed into the system throughout development and in-service phases
- Lead or oversee:
- Supportability Analysis
- Logistics Readiness activities
- Software lifecycle support
- Technical documentation delivery
- Obsolescence management services
- Disposal analysis and disposal management
- Availability, Reliability & Maintainability (AR&M) analysis
- DRACAS activities and reporting
- Logistics demonstrations
- First Point of Contact oversight for support-related activities
- Provide leadership and direction to a small team of ILS and PDS specialists
- Support technical decision-making and prioritisation across support delivery activities
- Promote collaborative working practices across engineering, logistics and programme teams
- Drive continuous improvement and best practice within supportability and service delivery activities
Required skills, qualifications and experience:
- UK Citizenship with current SC clearance, or the ability to obtain SC clearance
- Proven experience delivering Integrated Logistics Support (ILS), Product Support, Supportability Engineering or Service Delivery within complex defence, aerospace or government programmes
- Experience working across CADMID/T lifecycle phases
- Strong understanding of defence supportability standards and processes, including:
- DEF STAN 00-600 Integrated Logistics Support
- Defence Logistics Framework
- Knowledge in Defence (KiD)
- DRACAS
- FMECA
- Support Options Matrix
- Experience leading multidisciplinary teams within customer-facing environments
- Strong stakeholder management skills with the ability to operate effectively across customer, supplier and partner organisations
- Excellent written, verbal and interpersonal communication skills
- Ability to work effectively in a fast-paced and evolving programme environment with minimal supervision
- Demonstrated leadership, initiative and problem-solving capability
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Desirable Experience
- Experience with ILS requirements verification and Support Maturity Levels
- Knowledge of lifecycle product support methodologies
- Previous experience supporting space and/or ground systems programmes
- Experience working within MoD or defence prime contractor environments
LMPeople Qualifications and Experience:
Generally has 5+ years of related experience and may have a post-secondary degree or training in a related discipline.
Lockheed Martin is committed to upholding principles of equal opportunity, fostering a work environment that is aligned with our core values of integrity, respect, and exceptional performance. We recognize the importance of leveraging the unique talents and experiences of all our employees to drive innovation, deliver superior solutions, and maximize value for our customers. Our focus is on identifying the most qualified candidate for each role, regardless of their background. If you are interested in a position, we invite you to share how your skills and perspectives could bolster our team and encourage you to apply, even if you feel your qualifications do not fully meet all the job criteria outlined in our advertisement. Furthermore, Lockheed Martin is dedicated to ensuring our recruitment process is inclusive for all individuals. We are prepared to accommodate reasonable adjustments for applicants as needed. If you require assistance or adjustments to participate in the job application or interview process, please contact recruitment@global.lmco.com or call 02392 415270.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location