Oxfordshire Mind
SENIOR SERVICE MANAGER FOR SAFE HAVEN
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
SENIOR SERVICE MANAGER FOR SAFE HAVEN
Hours: 30 hours per week. Flexible working options available, and occasional evenings / weekends required
Salary: £45,000 - £48,000 (pro-rata) depending on skills and experience
Contract: Fixed Term Contract 6 months
Base: Osney Mead office/hybrid working, with travel to services across Oxfordshire
The Safe Haven is a core part of Oxfordshire Mind’s Housing and Safe Haven (Crisis Support) portfolio. We work collaboratively with local health, Mental Health and VCSE services to offer effective, inclusive and responsive support to people experiencing mental health issues or poor mental wellbeing.
Oxfordshire Mind offers a variety of services including:
- Wellbeing Centres throughout the county
- The Information Service, including the information line, website and Oxfordshire Mind Guide publication
- Physical Activity and Wellbeing
- Oxford and Banbury Safe Havens alternatives to NHS support for Mental Health crises
- Embedded workers offering evidence-based 121 support in Primary and Secondary Care in Oxfordshire and Berkshire
- Services for Children and Young People
The Senior Service Manager for Safe Haven will support the leadership, development and continuous improvement of our Safe Haven, Crisis Alternative Service, readying us for successful retendering while ensuring services are safe, effective, high quality, contractually compliant and aligned with Oxfordshire Mind’s values and strategic objectives.
We are currently looking to recruit to the above role and would really welcome applications for it.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
If you have any accessibility needs or require reasonable adjustments for your application, please contact HR@oxfordshiremind.org.uk.
If you are interested in learning more about the role and find more about what we do before applying, please contact Eleanor Baylis/eleanor.baylis@oxfordshiremind.org.uk.
Alternatively if not we would really like to know how your skills and experience match our requirements. If you feel they do, please tell us how you meet the below requirements:
- Experience managing a similar service
- Strong understanding of mental health issues, in particular suicidality, and their impact on individuals, carers and communities.
- Good understanding of clinical and non-clinical mental health services.
- Good working knowledge of safeguarding practice and how to apply it in a relevant setting.
- Good facilitation skills
- Knowledge of voluntary sector leadership or community-based service delivery.
- Commitment to ongoing learning and personal development.
- Substantial experience of leading and managing services and teams.
- Experience of contract monitoring and funder reporting.
- Experience of managing budgets and resources.
- Experience of working to quality assurance and service standards.
- Experience of using feedback to make positive service improvements.
- Experience of effective internal and external partnership working.
- Ability to build rapport and develop trust with a range of people.
- Ability to work well as part of a team and contribute to a collaborative management culture.
- Excellent organisational, IT and administrative skills.
- Ability to manage issues with a solution-focused attitude.
- Ability to support, motivate, develop and appropriately challenge managers and staff.
- Ability to take responsibility, use initiative and work creatively.
- Strong communication and interpersonal skills with staff, partners, funders and the public.
- Knowledge/Understanding of our values
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Please ensure that you match your skills and experience against the above and provide details and evidence of this in your application. If you don't provide this you may not be shortlisted for the role.
Click here for full Job Description -JD Senior Service Manager for Safe Haven Sept.docx
Closing date: 23.09.2026
Shortlisting date: 24.09.2026
Interview date: 28.09.2026
Interview location: Online via Teams
We welcome applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief. We are unable to provide sponsorship for visa applications.
Oxfordshire Mind is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. We therefore require a Disclosure and Barring Service check, for all our roles. The level of which will vary depending on the nature of the role.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location