CIBC
Senior Settlements Officer
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About Us
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
Business Unit Description
The role is within Capital Markets Operations, specifically supporting settlements for Fixed Income and equities products. The UK Ops team are responsible for supporting time critical settlement processes in and acting as an SME in local market issues. London work closely with the settlements team in Toronto helping to provide them expertise in local market queries.
Job Purpose Summary
The Settlement Officer is accountable for the timely and accurate handling of trade settlement activities for fixed income and equities across all European markets.
They will act in an SME capacity supporting the wider Operations team in Toronto, to address more complex escalations and respond to any queries or complaints to ensure high level of customer satisfaction.
Key Responsibilities
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- Ensure trades settlements on a timely basis and investigate settlement issues
- Pre match transactions on trade date
- Monitor and execute stock settlement instructions efficiently and accurately
- Point of contact for Front Office and Back Office in relation to settlement questions
- Assist with the settlement queries in the UK morning
- Follow up with brokers and custodians to clean up any unmatched/ unsettled instructions
- Investigate trade fails and liaise with external and internal teams
- Participate in project initiatives and UAT for system enhancements
- Ensure standard procedures, guidelines and timelines are adhered to and met in order to avoid any gain or losses and ensure customer satisfaction
- Monitor error queues in the confirmation and settlement processing system; analyze and correct discrepancies and errors that surface to ensure accuracy of data and timely processing of payments to ensure customer satisfaction
- Ensure all procedures are up to date
Cross-Functional Relationships
- Regular contact with internal CIBC employees, teams and departments at the peer level to obtain and provide information and respond to requests
- Regular contact with external Financial Institutions and Clients to respond to queries and obtain information as required to complete assigned work
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Skills and Experience Required
- Previous experience at top tier institutions across fixed Income and equity settlements.
- Previous experience of CREST / Euroclear / Clearstream and equity European markets
- Experience in Equities, Repo/SBL & OTC margin settlement
- Ability to prioritize requirements
- Strong Interpersonal Skills
- Experience in dealing directly with clients via phone or email
- Understanding of CSDR.
What You Need To Know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Job Location
150 Cheapside, 1st Flr, London
Employment Type
Regular
Weekly Hours
35
Skills
- Business Effectiveness
- Communication
- Data Mining
- Data Reporting
- Decision Making
- Metrics Analysis
- Prioritization
- Reporting and Analysis
- Statistical Analysis
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