Acas
Senior SharePoint and Collaboration Engineer
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London, Leeds, Manchester or Newcastle upon Tyne with an element of working from home. Existing employees of Acas are welcome to apply and remain in their current contracted office. These employees should select 'Any' as a location preference and confirm their current office location as a further location preference.
Please be aware that this role can only be worked in Great Britain and not overseas. You will be asked to express a location preference during the application process. Informal hybrid arrangements are available and the balance between home and workplace working is to be agreed with the line manager to achieve the right balance between collaboration, in-person engagement and flexibility.
Job Summary
The purpose of this role is to:
- Support the Head of Collaboration Engineering in delivering key elements of the Data Strategy.
- Manage the technical developments to the intranet, currently via MS SharePoint.
- Manage and maintain elements of the Acas Office365 tenancy (including SharePoint Online, OneDrive for Business, Office, all Power Platform products).
- Work with customers to advise on data related practices, offer guidance and support developmental projects.
- Manage the creation of intranets, portals, document management systems and Co-Pilot agents.
- Support the team with wider team with innovative developments in data science and analytics.
Job Description
The post holder's main accountabilities include:
- Supporting document management improvement initiatives in SharePoint that will contribute to Co-Pilot chat agents and AI initiatives relating to the intranet.
- Managing the Intranet – Accountable for intranet management, development and permission management.
- Intranet Content – Accountable for overseeing content curation and development within the intranet (plus other products when needed), including adherence to regulatory standards and GDPR.
- Intranet Testing – Accountable for functional testing / usability testing for the intranet and intranet related low-code applications.
- Service Support – Accountable for managing incidents and service requests relating to the intranet and SharePoint using the Service Desk IT Service Management tool.
- Training Documentation – Accountable for creation of guidance documentation and training for a variety of audiences, in partnership with the Learning and Development team.
- Leading and being accountable for the communication and business requirements gathering with key business partners related to SharePoint and intranet content, ensuring customer focus and quality assurance are key drivers.
- Data Strategy Support – Support the delivery of the Data Strategy, via contributing to relevant data science projects and data analysis work at the appropriate level.
- Line management and development of a small team of dedicated SharePoint/O365 staff to support developments in MS related products, including SharePoint, Power Bi and Power Apps.
Who We Are
Acas exists to make working life better for everyone in Britain. We are the experts in workplace matters, we’re impartial, so we’re not on anyone’s side. That means we’re working for everyone to help prevent, manage and resolve workplace issues.
Acas helps employers and employees by providing information, advice, training, conciliation and other services that prevent, manage or resolve workplace problems.
Acas: Britain’s Workplace Experts
Acas has been recognised for its Diversity and Inclusion in the workplace from the Employers Network for Equality and Inclusion awards; it has been Disability Confident Highly Commended, a Pay Gap award winner, and an Overall winner for public sector organisations. Acas is committed to providing services and developing policies which embrace diversity, promote equality of opportunity and eliminate unlawful discrimination.
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Person specification
Essential Experience Criteria:
The successful candidate will have the following:
- Strong experience in stakeholder relationship management skills including requirements elicitation and leading workshops (Lead criterion).
- Line management experience, including mentoring and developing staff.
- Ability to demonstrate extensive experience of leading on the development of intranets, portals and document management systems, including quality assurance processes.
- Ability to demonstrate the curation and development of intranet content, including knowledge of relevant Data Protection and GDPR legislation.
- Ability to work with a range of internal stakeholders, to both capture and share requirements and best practice related to the use of intranets, portals and document management systems.
- Experience of testing deploying MS solutions and tools specifically for intranet environments.
- Experience of creating guidance and training materials and supporting the dissemination.
Essential Technical Criteria:
- Thorough technical ability relating to SharePoint and associated technologies, including creation, maintenance, full lifecycle support, and understanding of the underlying architecture (Lead criterion).
- Thorough experience of document migration and restructuring.
- Ability to understand and adapt to changing technical developments and to communicate these to stakeholders and colleagues.
- Experience in workflow design and automation.
Desirable Criteria - the following will be assessed in the event of a tie-breaker scenario at sift or interview:
- Relevant Certifications in MS Power Platform and evidence of relevant IT/Data Science related training.
- Experience with PowerShell scripting.
- Experience of using a range of tools and techniques related to data science and data analysis; to support the creation of innovative products and reports (e.g., Python, R, R Shiny).
- Experience of project working within a DDaT environment.
- Excellent stakeholder relationship management.
- Experience with Agent creation within Co-Pilot Studio.
Alongside your salary of £46,750, Advisory, Conciliation and Arbitration Service contributes £13,543 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
We’re Big Believers In Rewarding People For The Amazing Work They Do. Take a Look At Some Of The Fantastic Benefits We Offer:
- Learning and Development
- Health and wellbeing
- Pension scheme
- Cycle to work scheme
- Interest free season ticket loans
- Volunteering opportunities
Could you ask for anymore?
You’ll have access to a Lifestyle website where you’ll be able to grab savings on a wide range of products, from holidays to your weekly shop.
To find out more, check out: Working for Acas
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
How To Apply
Please click on the 'Apply now' button.
As part of the application process, you will be asked to complete:
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- An evidence-based Personal Statement and CV reflecting the essential and desirable Experience and Technical requirements as listed in the Person Specification section of this advert. Your Personal Statement should be no longer than 1,250 words. It should avoid generalised assertions, instead including specific examples of achievements, explaining the degree of challenge, what you did and the outcomes.
- Desirable criteria will only be assessed in the event of a tie-breaker scenario at sift or interview.
Should a large number of applications be received, an initial sift may be conducted using the:
Lead essential Technical criterion: Thorough technical ability relating to SharePoint and associated technologies, including creation, maintenance, full lifecycle support, and understanding of the underlying architecture. Lead essential Experience criterion: Strong experience in stakeholder relationship management skills including requirements elicitation and leading workshops.
Candidates who pass the initial sift may be progressed to a full sift of all the above requirements or progressed straight to assessment/interview.
If a large number of applications meet the minimum standard an interview wait list may be created for this position. This means that if you have met the minimum requirements at sift you may be placed at a ‘Hold’ status for up to 12 months and if we are able to invite you to an interview we will be in touch.
Interview Details
If you have successfully passed sift at the application stage, you will be invited to an interview via Microsoft Teams, which is likely to take place from the week commencing 31 August 2026.
It will be an Experience and Technical based interview.
The following Essential Experience criteria will be assessed at Interview:
- Strong experience in stakeholder relationship management skills including requirements elicitation and leading workshops.
- Line management experience, including mentoring and developing staff.
- Experience of testing deploying MS solutions and tools specifically for intranet environments.
The following Essential Technical criteria will be assessed at Interview:
- Thorough technical ability relating to SharePoint and associated technologies, including creation, maintenance, full lifecycle support, and understanding of the underlying architecture.
- Experience in workflow design and automation.
A reserve list will be created for this position; this means that if you have passed the interview, but we cannot immediately offer you this position, you will be placed on a reserve list for 12 months and may be considered for similar positions during that time.
Reasonable Adjustments
As a Disability Confident Leader, Acas Is Committed To Creating An Inclusive Recruitment Process. If You Have a Disability And Feel That Any Part Of The Recruitment Process Puts You At a Disadvantage, We Will Work With You To Make Reasonable Adjustments That Support Your Needs. If You Require Any Changes To Help You Apply:
- Please contact the Acas Recruitment Team via HRrecruitment@acas.org.uk as soon as possible before the closing date to discuss your needs.
- Please complete the “Assistance Required” section on the “Additional Requirements” page of your application form to let us know about any adjustments or support you may need during the recruitment process. For example, this might include accessibility arrangements for entering a building or interview room, communication support, modifications to assessment methods, etc.
- You can find out more about the Disability Confident Scheme and Reasonable Adjustments by clicking these links.
Want to learn more about Civil Service recruitment? You can find out more on Civil
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