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Senior Software Engineer
Senior Software Engineer - Data Team
About Commerce
Commerce is an open SaaS ecommerce platform that helps merchants build, run, and grow their businesses.
The Agentic Commerce Era
At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market.
We believe in harnessing AI responsibly to unlock new possibilities, and we’re looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what’s possible in their role.
About the Role
We are seeking a Senior Software Engineer who can own complex problems from discovery through production. This role is not narrowly front-end, back-end, or data engineering—you should feel comfortable working across:
- Services
- APIs
- Event flows
- Product experience
- Production debugging
- Cross-team delivery
What You Will Do
- Design and build reliable services, APIs, and product-facing workflows
- Work across:
- Backend systems & UI surfaces
- Event processing & third-party integrations
- Turn unclear problems into concrete technical plans
- Own production behavior, including:
- Monitoring
- Alerting
- Logging
- Debugging & runbooks
- Collaborate with:
- Product, design, infrastructure & support
- Engineering teams across programmes
- Improve quality through:
- Tests & code review
- Observability
- Simpler designs
- Use data & production evidence to validate decisions
- Take ownership of incidents when systems do not behave as expected
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What We Are Looking For
Technical Experience
- 5+ years of software engineering experience
- Strong backend engineering experience with production systems
- Frontend experience (e.g. React, TypeScript), when needed
- Systems ownership across distributed systems & event-driven workflows, like:
- Kafka, RabbitMQ, or Pub/Sub
- Cloud experience (GCP, AWS)
- Production-level experience with:
- APIs, services & integrations
- SQL-based data access
- Logging, metrics & dashboarding
- Tracing & alerting
- Automated tests & code reviews
Useful Experience (but not required)
- Merchant-facing product workflows
- Account linking, OAuth or external API integration
- Redis, caching & high-volume event processing
- Analytics, reporting, or event-driven products
Mindset
- Own the outcome, not just the ticket—ask what problem we’re solving
- Prefer simple designs others can maintain
- Validate assumptions early with production data
- Escalate risk early, take security seriously
- Do not shortcut process for shortcuts
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What Good Looks Like
The right candidate:
- Owns end-to-end systems in production
- Explains trade-offs and incident lessons clearly
- Reduces risk before code ships
- Makes systems easier to operate for the team
Inclusion & Belonging
At Commerce, we celebrate uniqueness: histories, perspectives and abilities all matter. We’re an equal opportunity employer and are committed to ensuring reasonable accommodation for disabilities at every stage.
Our Benefits & Culture
Join a tight-knit team of bold builders and sharp thinkers shaping commerce. We’re:
- Global, curious and ambitious
- More than a company—we’re a community
- Playful but purposeful: Nerf wars → customer impact → extraordinary goals
Learn more about our benefits and culture.
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Protect Against Hiring Scams
Critical note: Commerce never asks candidates to pay fees, request personal details, or share funds. If you receive unsolicited offers, treat with extreme caution. All valid roles go through our formal hiring process.
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