Working with analysts, product, and the ML team

• Work directly with the analysts who use our products, turning what they hit in practice into changes in the system.
• Iterate quickly against a live stream of product requests, flagging where they collide with longer-horizon capability work.
• Partner with the ML team on agentic approaches, taking proven concepts to production and solving the engineering, performance, and reliability problems a research implementation does not have to.
• Integrate and serve the models they train, and build the production infrastructure their evaluation frameworks run on.

You should apply if

• You have built and operated production backend systems, and you want to keep doing that. You know the difference between something that demos well and something that holds up under production load, latency, and cost.
• You will spend more of your time in Python and Go services, databases, and APIs than in a prompt file.
• You can operate with a high degree of autonomy. You will be trusted to lead projects, make decisions, and drive outcomes. We work on open-ended problems with no established answer, and when the obvious approach fails you generate alternatives rather than stopping.
• You have opinions about agentic frameworks and are comfortable not using one. Experience with them is useful, but we build most of our own orchestration, because off-the-shelf abstractions have not survived our requirements around evaluation, control, and production performance.
• You can take a recent technique or paper, spike an implementation, and give a clear recommendation on whether it is worth taking further. You are as comfortable arguing to kill something as to ship it.
• You do not trust a change until you have measured it. Reaching for the evaluation is instinct rather than afterthought.
• You treat quality, security, and observability as engineering fundamentals rather than optional extras, and you make the case for addressing technical debt rather than living with it.
• You raise the bar for the engineers around you in ways they would recognise: pairing on problems outside your own project, leaving reviews people learn from, and writing things down for the next person.
• You want to work on things that matter. Our software sits underneath decisions taken by governments, defence organisations, and institutions operating where being wrong or late carries real consequences.

Where this role can take you

• Deepen your ownership. Strong performance means larger sections of Co-Analyst, more architectural say over how the agent system evolves, and more influence over which ideas we pursue rather than only how we build them.
• Build the engineering practice for a class of system nobody has settled yet. There are established patterns for running web services and for training models. There are none yet for operating agentic systems in production: controlling cost and latency, making non-deterministic behaviour dependable, and knowing when a change is genuinely an improvement. You will be working those out rather than applying them.
• Breadth rather than a narrow track. The work follows the problem, which means agent orchestration one month and pipeline, retrieval, or infrastructure work the next. Engineers here have the opportunity to build depth across several areas rather than being funnelled into one.
• Take on a different class of problem. Making our systems work inside FedRAMP environments is a major upcoming project, and engineering under that kind of constraint is a skill set that stays with you.
• Progress without changing track. ExTrac values the IC and management paths equally: Staff Engineer and Engineering Manager sit at the same level, and taking on reports is not the price of progression.

Requirements

• Due to the nature of our work and the clients we support, applicants must be eligible to obtain UK security clearance. We are currently only able to consider applicants who are nationals of a NATO member state, Australia, or New Zealand.
• 4+ years of professional software engineering experience, with demonstrated ability to stand up production-grade services with comprehensive test coverage, and experience owning features end to end.
• Proficiency in building services in Python, with working knowledge of Go or the ability to pick it up quickly.
• Experience building and operating agentic systems, LLM applications, or production retrieval that real users depend on.
• Solid understanding of distributed systems, databases, and software engineering patterns.
• Experience writing performant asynchronous code that scales under real workloads.
• Experience with cloud infrastructure and infrastructure as code, and with the CI/CD pipelines around them.
• Experience with feature flags and trunk-based deployment.
• Comfortable being handed a symptom rather than a diagnosis. Given a suspected memory leak, you would profile it, find the cause, and fix it.
• Able to take a PRD and scope a technical design from it, pushing back where the proposed approach does not hold up. Equally, you look for a way through rather than concluding something cannot be done.
• Strong communication and collaboration skills. Comfortable writing clear technical documentation and discussing requirements with colleagues from engineering and the wider team.
• Breadth across the stack: improving deployment pipelines, understanding database behaviour, and a genuine interest in security and AI guardrails. You pick up unfamiliar tools quickly rather than needing prior expertise in a specific one.
• An interest in validating analytical outputs and in taking analyst feedback into requirements discussions, rather than treating requirements as someone else's problem.

Desirable

• Experience with retrieval systems and large-scale vector database performance (Elastic).
• Experience with graph or network analysis at scale.
• Experience building retrieval or analysis that works across multiple languages.
• Experience with streaming pipelines and search infrastructure.
• Experience operating multi-tenant systems where data isolation is a hard requirement.
• Experience working in compliance-constrained environments. A significant upcoming project is making our systems work within FedRAMP environments.

Interview Process

• Initial Intro Interview with Hiring Manager - 30 Minutes
• Technical Assessment - 1 hour
• Competency-based Interview - 1 hour
• Founder interview - 30 Minutes

Benefits

• Competitive salary based on skills and experience.
• A generous benefits package, including Private Medical Health Insurance and enhanced pension contributions.
• Enhanced parental leave and a workplace nursery scheme.
• £500/year education budget with more expensive items (like conferences) covered with manager approval.
• 33 days of leave across the year inclusive of bank holidays.
• Flexible working. The