NatWest Boxed
Senior Software Engineer - Developer Productivity
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Join us as a Senior Software Engineer
This is an opportunity for a technically minded individual to join us as a Senior Software Engineer. You'll be building and maintaining the services we provide to engineering squads. With no product owner or tech lead aligned to this squad, you'll have increased responsibility and autonomy.
What You'll Do
- You'll engage directly with stakeholders, prioritise based on impact, and deal with ambiguity. We use kanban so we can flexibly adapt. If a product squad is blocked, we want to be able to drop what we're doing and help them immediately.
You’ll Also Be
- Working on things like CI/CD pipelines, Golden Paths, and AI productivity tooling. Right now, our biggest focus is enabling and supporting AI adoption across the business.
- Collaborating with other squads to help them with their problems.
- On a rota for in-hours support, ensuring that we're there for engineers across the business when they're stuck. Whether that's a broken pipeline, a deployment issue, or something they've never seen before. It's varied, often urgent, and requires strong debugging skills and patience.
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The Skills You'll Need
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- We’re looking for someone who can make sound technical decisions and know when to push for quality and when to be pragmatic. You don't wait to be told what to work on - you actively look for ways to improve how squads deliver software, take ownership from problem through to outcome, and can mentor and challenge other engineers through collaboration rather than hierarchy.
Additionally, You’ll Demonstrate
- Experience of being highly collaborative - You enjoy solving problems with other people. Pairing, mobbing, and working through ideas together is how you prefer to work, not a compromise.
- Comfortability with ambiguity - You'll regularly pick up half-formed problems, figure out what's actually needed, engage with stakeholders, and shape the solution yourself.
- Being Technically Flexible - We work across infrastructure, platform tooling, CI/CD, and multiple languages including Java, Go, Python, and JavaScript. You don't need to be an expert in all of them, but you're genuinely comfortable picking up unfamiliar tools and technologies.
- A focus on the customer - You take pride in helping other engineers. Supporting squads through in-hours support is a core part of the role, and you see it as valuable work, not a chore.
- Excitement about AI - We're leading the adoption of AI tooling across the business, including agentic AI and developer productivity tools. It's our biggest priority this year. You don't need to be an AI expert, but you should be genuinely excited about how AI can change the way engineers work, and eager to experiment.
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