RedRock Resourcing
Senior Solutions Analyst
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Senior Solutions Analyst (AI/Legal)
Location: Hampshire
Sector: Law
About the role:
I’m proud to be working with a leading law firm that's continuing to invest in AI and innovative legal technology, in support of their search for a Senior Solutions Analyst to help deliver technology solutions that create genuine business value and efficiencies.
You’ll work closely with the Innovation and Technology teams to identify and assess new legal technology and AI solutions, before taking ownership of their successful implementation across the business.
The role will cover the full lifecycle of allocated systems, from implementation and development through to ongoing support and, where required, decommissioning. You’ll also play an important business analysis role, working with users to understand requirements and translate these into effective solutions and system configurations.
Alongside delivering new technology, you’ll identify opportunities for process improvements, efficiency gains and cost savings, while ensuring solutions are delivered with security and privacy at the forefront.
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Key Responsibilities
- Contribute to the development of the firm's Innovation and AI strategy.
- Identify and assess innovative legal technology and AI systems against business, technical, and security requirements.
- Lead the implementation of approved legal technology and AI solutions.
- Take responsibility for the full lifecycle of allocated systems.
- Gather business requirements and translate them into practical solutions and system configurations.
- Identify opportunities for process improvements, efficiency gains, and cost savings.
- Troubleshoot technical issues and investigate root causes to develop long-term solutions.
- Work closely with internal stakeholders and third-party technology suppliers.
- Maintain solution documentation, technical designs, knowledge articles, and user guides.
- Support technology governance, security, and privacy requirements across all solutions.
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Requirements:
- Several years' experience implementing and supporting innovative AI and legal technology systems within a law firm environment.
- Proven ability to understand and solve business problems through technology.
- Experience working within a technology change management environment.
- Strong understanding of legal technology and AI solutions.
- Experience with system integrations and knowledge of APIs would be advantageous.
- Strong stakeholder management and communication skills, with the ability to work effectively with both technical and non-technical users.
- Excellent problem-solving skills with a proactive and customer-focused approach.
If you meet the requirements, please apply for an initial conversation and full job description.
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