Senior Solutions Consultant

About Index Exchange

Index Exchange is a globally trusted independent supply-side platform, powering intelligent decisioning that maximizes value for media owners. As a neutral, conflict-free exchange, we help media owners connect more effectively with the world’s leading brands, enabling marketers to achieve stronger performance while advancing efficiency, transparency, and quality across the programmatic ecosystem.

With more than 20 years of industry leadership, we continue to accelerate the ad technology evolution by applying intelligence closer to the impression and reducing waste across the supply chain. Through radically transparent practices and exceptional standards, we deliver long-term value for media owners, marketers, and partners worldwide.

What’s it like to work at Index?

Index is an exciting and fast-paced place to work. You'll be able to feed your ambition, lean into trust and transparency, and feel genuine support from your colleagues. We’re built on our core values [https://www.indexexchange.com/careers/] and live them each day. They're not just buzzwords.

We pride ourselves on our independence and openness, not only in our technology, but in our teams, too. Our diverse and inclusive culture [https://www.indexexchange.com/about/diversity-equity-inclusion/] celebrates how we can leverage our unique differences to help drive Index forward.

We have more than 550 Indexers around the globe dedicated to building a safe and transparent marketplace that provides a trusted experience for consumers, and we’re looking for talented professionals to help take us to the next level.

Are you ready to join the programmatic evolution?

Central Operations organization at Index is a global group of innovative technologists who sit at the intersection of product, engineering, operations, sales, and Technical Account Management. This unique perspective creates an opportunity for our teams to influence our internal best practices, and dive into new and unknown territories which help cascade learnings and best practices to the rest of the organization.

We are looking for a Principal Solutions Consultant to advance our best practices for integrating and monetizing OMNI channel supply. In this role you will be responsible for working in a cross-functional team to build out and standardize best practices for integrating, working with partners, optimizing, improving performance, and setting benchmarks for Index Exchanges growing OMNI Channel business. This is an exciting time to join Index as we continue to help shape the future of the programmatic marketplace.

If you have experience within Video (especially CTV), enjoy a fast-paced environment full of interesting challenges, and want the opportunity to create innovative solutions to help some of the largest media owners and distributors monetize their digital content, then this role is the right fit for you.

What we’re looking for

• Video Expertise: You have an exceptionally good understanding of instream & outstream video ad serving, in addition to the CTV advertising ecosystem. You are deeply knowledgeable about Video and OMNI channel formats, and for CTV understand the different integrations and how monetization works within VAST Tags & S2S supply paths. You are familiar with streaming video and distribution (HLS, DASH), understand SSAI, transcoding, VAST/VMAP, and how ad podding works and functions in both single bid and multi-bid scenarios. You are curious in nature and take interest in understanding the latest trends in the Video & streaming media space with an interest in learning about emerging technologies.
• Customer Focused: You will use your knowledge of the programmatic advertising ecosystem and your expertise in Index’s offerings to uncover opportunities for new and existing partners to increase revenue and drive greater demand. You are comfortable handling complex technical questions and are familiar with resolving technical issues unique to Video on your own. You are tenacious at finding new and creative ways to solve technical challenges and can communicate clearly with customers' complex concepts and solutions.
• Collaborative: Index prides itself on collaboration and knowledge sharing to positively impact the success of our customers. You partner effectively with cross-functional teams to launch new products and capabilities, implement new operational processes, and generate insights to improve the customer experience and our OMNI Channel offering. You contribute to the culture of learning and growth at Index by participating in regular knowledge share sessions to both teach and learn new strategies for optimizing customer performance.
• Results Driven: You thrive in an extremely fast-paced, demanding, and results-driven environment with a laser focus on delivering against Internal and external objectives.