Mastercard
Senior Specialist, Product Management
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Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Specialist, Product Management
Overview
The Portfolio Intelligence team is looking for a Product Manager to drive the strategy, development, and growth of data, analytics, and intelligence solutions that help customers make smarter business decisions.
This role will be responsible for identifying customer needs, defining product vision and roadmaps, and partnering across Product, Technology, Design, Commercial, and Customer Success teams to deliver innovative, scalable solutions. The ideal candidate is passionate about transforming data into actionable insights, creating exceptional customer experiences, and bringing new capabilities to market that drive measurable business value.
The successful candidate is highly analytical, customer-centric, intellectually curious, and thrives in a fast-paced environment where collaboration, innovation, and strategic thinking are critical to success.
Role
In this role, you will:
- Define and execute product strategy, roadmap, and priorities for platform capabilities and analytics solutions.
- Partner with customers, commercial teams, and internal stakeholders to identify business opportunities, validate customer needs, and translate market insights into product investments.
- Lead the end-to-end product lifecycle, from concept development and business case creation through delivery, launch, adoption, and optimization.
- Develop detailed business and product requirements, user stories, and success metrics while partnering closely with Engineering teams.
- Collaborate across global cross-functional teams to deliver innovative analytics, AI-enabled, and data-driven capabilities that create differentiated customer value.
- Analyze customer feedback, usage metrics, competitive intelligence, and market trends to drive product enhancements and future roadmap decisions.
- Drive alignment across product, commercial, operations, and technology organizations to ensure successful execution and customer outcomes.
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All About You
The ideal candidate for this position should:
- Have advanced product management expertise with experience defining product strategies, roadmaps, and customer-centric solutions.
- Possess strong analytical and problem-solving skills with the ability to use data and insights to influence product decisions and business outcomes.
- Demonstrate experience translating complex business challenges into scalable product and technology solutions.
- Be skilled at partnering with Engineering, Data Science, UX, and commercial teams to bring products from concept to market.
- Have exceptional communication and stakeholder management skills, with the ability to influence and align cross-functional teams and senior leaders.
- Thrive in ambiguous environments and proactively identify opportunities for innovation and growth.
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Desirable Capabilities
- Experience working with analytics, business intelligence, AI/ML, data products, or SaaS platforms.
- Knowledge of payments, financial services, merchant acquiring, issuing, portfolio management, or customer performance analytics.
- Demonstrated ability to influence priorities and drive execution across global teams without direct authority.
Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that the successful candidate for this position must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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