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Senior Strategy and Operations Manager
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Senior Strategy & Operations Manager – Logistics
Location: London, United Kingdom
Work setting: Hybrid role within a global food delivery and logistics technology platform (last-mile delivery, gig-economy logistics, and marketplace operations)
🇬🇧 English (cleaned & structured)
A leading global online food delivery platform is seeking a Senior Strategy & Operations Manager – Logistics to drive delivery network performance, optimisation, and strategic execution across the UK and Ireland.
Role purpose
Own and evolve delivery strategy across a large-scale logistics network, balancing cost efficiency, operational performance, and courier experience while enabling business growth through data-driven decision-making and cross-functional execution.
Key responsibilities
Delivery strategy & optimisation
- Lead large-scale delivery optimisation initiatives across UK & Ireland
- Balance cost, service performance, and courier supply at scale
- Define and evolve end-to-end delivery network strategy
- Drive pooling and network flow optimisation initiatives
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Commercial & financial ownership
- Develop ROI frameworks for delivery investments and initiatives
- Influence investment decisions using data-driven analysis
- Optimise cost efficiency across the delivery network
Cross-functional leadership
- Partner with Product and Tech teams to embed optimisation into tools and systems
- Align global and regional stakeholders on delivery initiatives
- Act as senior operational voice in strategic decision-making forums
Analytics & insights
- Analyse large datasets to identify optimisation opportunities
- Translate complex analysis into clear business recommendations
- Present insights and strategic proposals to senior leadership
Team leadership
- Lead and develop delivery optimisation and cost management teams
- Set clear accountability structures and performance goals
- Build capability within operational strategy functions
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Requirements
- Experience in operations strategy, logistics, or network optimisation
- Strong track record delivering measurable commercial and operational impact
- Advanced analytical skills with ability to work with large datasets
- Experience building or applying ROI / investment decision frameworks
- Strong stakeholder management across complex, cross-functional environments
- Ability to influence senior leadership with clear, data-driven communication
- Proactive, structured problem-solving mindset
Work environment
A fast-paced global logistics and marketplace operations environment within the food delivery and gig-economy sector, focused on last-mile delivery optimisation, cost efficiency, courier network performance, and data-driven operational strategy at scale.
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