Risepoint
Senior Student Engagement Coordinator
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Risepoint
Risepoint is an education technology company that helps regional universities launch and grow online programs for modern learners. Risepoint supports more than 100 universities and colleges across five countries, with programs concentrated in high-demand fields including nursing, healthcare, teaching, business, technology, and public service. Our suite of products and services supports the full student journey and each university’s long-term goals. Together, we increase access to affordable education that delivers a strong return on investment for learners and meets employer and community needs. Learn more at risepoint.com.
The Impact You Will Make
The Senior Student Engagement Coordinator (Enrolment) supports prospective students on their journey to higher education. This role is responsible for managing applications, reviewing documentation, processing offers, and ensuring all admissions and enrolment tasks are carried out accurately and efficiently.
Working closely with partner universities, you will act as the main point of contact for application-related queries, liaise with external stakeholders to support admissions decisions, and maintain up-to-date and accurate data within internal and partner systems.
This is a remote position that requires candidates to currently reside in the United Kingdom.
How You Will Bring Our Mission to Life
What You Will Do
- Represent our partner universities with professionalism, acting as an extension of their admissions and engagement teams.
- Process applications — review applicant documentation, evaluate qualifications and English language levels, and ensure compliance with partner rubrics and admissions criteria.
- Collaborate with university partners to make or facilitate admissions decisions and communicate outcomes.
- Conduct quality checks on all applications and offers to ensure data accuracy and adherence to processes.
- Maintain accurate records in the CRM and partner systems, ensuring timely updates and visibility for the wider Engagement Team.
- Monitor and report on application pipelines to track progress toward enrolment targets and identify areas for improvement.
- Support engagement activities prior to intake, ensuring students remain informed and engaged up to course start.
- Respond promptly to student and partner communications via email and other channels.
- Analyse student data to identify trends, recurring issues, and opportunities for process optimisation.
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What Success Looks Like
- Accurate and timely processing of applications and admissions decisions, ensuring prospective students receive an excellent experience while contributing to partner enrolment targets and overall success.
- Consistently high levels of data accuracy and quality, maintaining reliable information across CRM’s and partner systems while confidently managing processes across multiple university partners.
- Strong and trusted relationships with university partners and internal stakeholders, acting as a proactive and reliable point of contact and fostering effective collaboration to achieve shared objectives.
How Impact Will be Measured
- Achievement of university partner enrolment objectives, demonstrated through the accurate and timely processing of applications, admissions decisions, and enrolment activities.
- Application pipelines are managed proactively and effectively, with high-quality data, clear visibility of progress, and successful contribution towards university partner enrolment and intake objectives.
- University partners trust and rely on your expertise, with strong working relationships, effective collaboration, and confidence in the quality and accuracy of admissions and enrolment activity.
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What You’ll Bring to the Team
Experience That Matters Most
- This is a remote position that requires candidates to currently reside in the United Kingdom.
- Ability to relate well to others and perform duties with a high degree of integrity, confidentiality, and adherence to professional ethical standards.
- Ability to work in a fast-paced environment with strong problem-solving and decision-making abilities.
- Comfortable learning new systems.
- Strong organisational skills, attention to detail and accuracy.
- Proactive, reliable and accountable for individual tasks and team contribution.
- Able to work independently without supervision.
Experience That’s Great to Have
- Bachelor degree (Desirable but not essential).
- Previous administrative experience in an educational environment (Desirable, not essential).
- Experience with student record systems and reporting tools.
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Risepoint is an equal opportunity employer and supports a diverse and inclusive workforce.
This role is eligible for comprehensive benefits.
Personal and Professional Development
- Continuous Professional and Leadership Development Programs
- Tuition Reimbursement for employees and their dependents
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