As a member of the Global Technology group must be able to effectively communicate with senior members of the Supplier organisation, the Belron Business community as well as the IT organisation.

Responsibilities

• Actively support the general Change and Release management processes through provision of expertise in the application and the Belron business processes
• Assess changes as required and provide feedback on change documents and to governance forums
• Engage with process owners to facilitate understanding of technical changes in terms that allow them to provide feedback and approval as required
• Using their expertise work with the change and release manager propose additions to the list of standard changes for the both platforms
• To QA solutions prior to their delivery to production
• To interact with projects in order that they understand how the application is configured and managed in order that they can comply with the required ways of working and are able to deliver effectively avoiding risks
• Day-to-day administration and troubleshooting business and operational issues associated with the platforms, capturing appropriate data to escalation to the support partners
• Platform environment management
• Simple to moderate report changes in, such as modifying existing reports with additional search criteria or adding new search field elements and creating new report pages for single tables or multiple tables using simple joins.
• After go-live act as the single point of contact at the top of the Issue Escalation / Resolution providing supporting data if issues are escalated to support partners
• Provide guidance on a limited basis to support partner when they are supporting or developing the platforms
• Platform data administration: including new users, menus, location, pick and put-away sequences, zone date.
• SQL performance monitoring, index tuning and query changes.
• Proactive performance monitoring of the platform
• Print engine configuration (Bartender)

Skills & Experiences Required

• Experience: 6 Years+ IT Development and or Configuration experience with recent experience in a large international organisation
• Strategic: Experience in Warehouse Management Inventory Management Systems
• Strategic: Experience in Supply Chain operations from an IT perspective
• Ability to engage, build relationships with and influence senior leadership and key business stakeholders.
• Possesses good communication skills, with the ability to engage audiences at all levels.
• Ability to explain complex technical solutions in a way that business users can understand
• An understanding of IT General Controls and how these apply across the IT landscape and the processes in use to support the back office applications

Expert

• People management, task and succession
• Köerber and GAINS
• Supply chain operations
• System configuration and administration good practices
• Change Management
• Release Management
• IT Risks and Compliance
• Communication skills – both written and verbal covering a wide range of stakeholder groups from management level to operational level
• Highly Resilient
• Strong self-motivation, ability to work independently when required
• Bias for action

Advanced

• Advanced SQL skillset
• Facilitation skills
• Networking (across multiple functions, business units, external stakeholders)
• Ability to positively resolve conflicts
• Relevant industry understanding / experience in Supply Chain management
• Understanding of IT methodologies
• Ability to speak and write in English Language is required

This exciting role comes with a very competitive salary and an extensive benefits package.

To All Applicants: Unfortunately, it is not going to be possible to respond to every application so if you have not heard back from us within 7 days, please assume that, unfortunately, your application has not been successful.