Civic Recruitment Limited
Senior Support Worker - Adults Residential
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Senior Residential Support Worker – 2 Month Contract
Location: Hobbs Field, Horsham
Rate: £21.38 per hour (Umbrella)
Contract: Temporary (2 Months)
Hours: 37 Hours per Week
Working Pattern: Shift rota covering Monday to Sunday (to be discussed at interview)
Pay: Bi-weekly
Essential Requirements
- Experience in residential care, supported living, or social care environments.
- Experience supporting adults with mental health, physical health, or complex support needs.
- Ability to work flexible shifts, including evenings, weekends, and sleep-in duties.
- Strong communication and interpersonal skills.
- Ability to support and motivate service users to achieve positive outcomes.
Job Description
Summary
This role involves a 2-month contract within a Residential Service, focusing on supporting adults with mental and physical support needs to enhance their independence and daily living skills. As part of a multi-disciplinary team, you will contribute to the day-to-day operations of the service, assist the Manager with operational tasks, and deliver high-quality, outcome-focused care that fosters independence, wellbeing, and social inclusion. You will also collaborate with colleagues to implement person-centred care plans, encouraging service users to achieve their individual goals.
Responsibilities
Service User Support
- Provide high-quality care and support within a residential setting.
- Promote independence and encourage service users to achieve agreed outcomes.
- Support individuals with daily living activities, personal care, and community participation.
- Assist service users in developing and maintaining life skills.
Residential Service Delivery
- Support the Manager with the day-to-day operation of the service.
- Take responsibility for designated areas of work within the service.
- Maintain a safe, supportive, and positive living environment.
- Ensure care delivery aligns with care plans and organisational procedures.
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Outcome-Based Care
- Support service users to achieve their outcome-focused care objectives.
- Monitor and record progress against support plans.
- Encourage choice, dignity, independence, and inclusion.
- Promote positive risk-taking where appropriate.
Staff Support & Team Working
- Support colleagues in delivering high-quality care services.
- Collaborate with the wider care team and external professionals.
- Contribute to handovers, team meetings, and service reviews.
- Share information appropriately to maintain continuity of care.
Safeguarding & Welfare
- Promote the safeguarding and wellbeing of vulnerable adults.
- Recognise and report safeguarding concerns in accordance with procedures.
- Ensure the safety of service users, visitors, and colleagues.
- Respond appropriately to challenging situations.
Record Keeping & Reporting
- Maintain accurate records and documentation.
- Complete daily notes, incident reports, and care records.
- Ensure all records meet service standards and regulatory requirements.
Community Access & Activities
- Support individuals to access community activities and services.
- Escort service users to appointments, activities, and holidays.
- Promote social interaction and community engagement.
Working Environment
- Residential care setting supporting adults with mental and physical support needs.
- Shift-based rota covering Monday to Sunday.
- Evening, weekend, and sleep-in duties required.
- Regular interaction with vulnerable adults who may occasionally present distressed, challenging, or complex behaviours.
- Team-based environment focused on delivering person-centred care.
Person Specification
Qualifications
Essential
- NVQ Level 3 in Health & Social Care (or equivalent) or significant relevant residential care experience.
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Desirable
- Leadership or supervisory training.
- Safeguarding Adults training.
- Medication administration training.
Knowledge
Essential
- Understanding of person-centred and outcome-based care.
- Knowledge of safeguarding adults and care standards.
- Understanding of supporting individuals with physical and mental health needs.
- Awareness of equality, diversity, dignity, and inclusion principles.
Experience
Essential
- Experience in residential care, supported living, or social care settings.
- Experience supporting adults with mental health and/or physical support needs.
- Experience implementing care plans and support plans.
- Experience maintaining accurate records and reports.
Desirable
- Previous local authority or adult social care experience.
- Experience supporting staff or taking lead responsibility within a service.
- Experience working with complex behaviours or challenging situations.
Skills & Competencies
Essential
- Excellent communication and interpersonal skills.
- Ability to build positive relationships with service users.
- Strong organisational and time-management skills.
- Ability to work independently and as part of a team.
- Ability to remain calm under pressure.
- Good observation, recording, and reporting skills.
- Strong problem-solving and decision-making abilities.
Additional Information
- This is a 2-month temporary contract.
- Rate: £21.38 per hour (Umbrella).
- Location: Hobbs Field, Horsham.
- 37 hours per week.
- Shift rota covering Monday to Sunday.
- Sleep-in duties required on a rota basis.
- Flexibility to work evenings, weekends, and support holidays where required.
- Pay is provided on a bi-weekly basis.
- Previous residential care or adult social care experience is highly desirable.
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