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JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades, or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Senior Surveyor - JLL UK Property Management
Join JLL as a Senior Surveyor delivering exceptional property management for prestigious Central London assets. Lead the management of a diverse portfolio working with a range of high-profile institutional clients, in a dynamic, collaborative, and progressive Central London team.
Key Responsibilities
Client Relationship Management
- Act as the main point of contact for Asset Managers, leading relationships with professionalism and accountability.
- Provide considered advice on both simple and complex property management issues.
- Demonstrate commercial acumen in client-facing situations.
- Balance technical property expertise with business relationship management.
Lease and Legal Management
- Handle complex occupier applications including alienation and alterations.
- Own end-to-end processes for lease matters, providing recommendations to client teams.
- Ensure occupier compliance with lease covenants and resolve issues affecting valuation.
- Apply excellent understanding of landlord/tenant legislation and relevant case law.
- Liaise with legal, building surveying, and other specialist advisers as needed.
Financial Management
- Work with JLL Accounts teams on financial accountability and cashflow management.
- Provide expert debt recovery advice to asset managers.
- Ensure accuracy of occupier ledgers and resolve issues promptly.
- Take ownership of resolving historic accounting matters.
- Process supplier purchase orders and invoices within mandate.
- Manage financial trackers for utilities, turnover, and commercialization.
Service Charge Administration
- Prepare and manage service charge budgets and reconciliations according to RICS Professional Standards.
- Respond authoritatively to occupier queries and challenges.
- Review and advise on service charge apportionment methodologies.
- Ensure accurate calculations and management of occupier caps and landlord liabilities.
- Actively work with asset managers to reduce void costs.
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Property Operations
- Conduct thorough property inspections according to client and JLL KPIs.
- Submit detailed written reports within 5 working days.
- Maintain high standards across all managed sites.
- Lead transitions meetings and maintain Readiness for Sale packs.
- Collaborate on major works and site-based projects.
- Implement health and safety compliance measures.
- Oversee insurance matters and support annual renewal processes.
Team Leadership
- Lead complex property initiatives autonomously while knowing when to escalate issues.
- Provide oversight and mentorship to junior surveyors and graduates.
- Support team members on technically complex issues.
- Create opportunities for junior colleagues to gain exposure to complex work.
- Foster knowledge transfer through coaching and informal tuition.
Skills & Qualifications
Technical Knowledge
- Advanced knowledge of commercial property management best practices.
- Expertise in complex lease structures and negotiations.
- Strong financial analysis skills for property performance optimization.
- Comprehensive understanding of property-related legislation and compliance.
- Thorough understanding of RICS professional standards and requirements.
- Advanced understanding of sustainability standards and ESG implementation.
- Knowledge of industry benchmarking methodologies and performance metrics.
Personal Attributes
- Strategic thinking that connects property activities to broader objectives.
- Excellent judgment when making decisions with significant implications.
- Influencing skills that drive results without direct authority.
- Resilience when dealing with challenging situations or stakeholders.
- Innovative approach to property management challenges.
- Client relationship focus that builds trust and credibility.
- Emotional intelligence when managing team dynamics.
- Diplomatic handling of conflicts and competing priorities.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
At JLL, Senior Surveyors are respected experts who provide technical leadership while developing the next generation of property professionals, ensuring exceptional service delivery across complex commercial portfolios.
Location
On-site – London, GBR
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you is for the purposes of processing in connection with JLL’s recruitment process. We endeavor to keep your personal information secure with an appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details, please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer
JLL is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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