Knowledge, Skills & Abilities (KSAs):

Knowledge of:

• SIE and enterprise system integration concepts and architectures.
• SFTP/SSH protocols, secure file-transfer technologies, and authentication methods.
• CGI Advantage 4.0 HRM and FIN application interfaces and integration requirements.
• File-based, batch, API, and other enterprise integration patterns.
• Windows and/or Linux server administration.
• Networking fundamentals, including TCP/IP, DNS, firewalls, ports, routing, and connectivity troubleshooting.
• Public/private cryptography, SSH keys, digital certificates, encryption, and secure authentication.
• Batch processing, job scheduling, file management, and automated data exchange.
• System monitoring, logging, alerting, and performance-management principles.
• Backup, recovery, high availability, and disaster-recovery concepts.
• Information security principles related to secure data transmission and file exchange.
• Change, incident, problem, and configuration-management practices.

Skills in:

• Installing, configuring, maintaining, and troubleshooting SFTP services and related integration components.
• Managing SFTP accounts, directories, permissions, SSH keys, certificates, and authentication.
• Monitoring and troubleshooting automated file transfers and interface processes.
• Analyzing application, SFTP, operating-system, network, and integration logs.
• Troubleshooting connectivity and authentication issues across internal and external environments.
• Developing scripts and automation using PowerShell, Bash, Python, or comparable technologies.
• Managing scheduled jobs, batch processes, file-processing workflows, and automated transfers.
• Validating file delivery, processing status, file integrity, and interface completion.
• Supporting the implementation and testing of new interfaces and external connections.
• Documenting system configurations, interfaces, procedures, and technical solutions.
• Communicating technical issues and solutions effectively to technical and non-technical stakeholders.

Ability to:

• Diagnose complex SIE/SFTP and enterprise integration problems independently.
• Analyze integration dependencies among ERP applications, interfaces, networks, servers, security controls, and external systems.
• Maintain reliable and secure data exchanges supporting business-critical HR and financial processes.
• Perform root-cause analysis and implement sustainable corrective actions.
• Safely make production changes while minimizing interruption to ERP operations.
• Manage multiple interfaces, incidents, projects, and competing operational priorities.
• Work effectively with internal technical teams, external partners, vendors, and business stakeholders.
• Recognize and appropriately escalate security, availability, data-integrity, and operational risks.
• Maintain confidentiality and integrity of sensitive HR, payroll, financial, and personally identifiable information.
• Work independently while providing technical leadership and mentoring to other staff.
• Respond effectively to time-sensitive production incidents and failed data exchanges.
• Learn new integration technologies and adapt to changing ERP and enterprise architecture requirements.

Selective Preference(s):

Preferred Certifications: One or more of the following certifications would be desirable:

• Red Hat Certified System Administrator (RHCSA) Red Hat Certified Engineer (RHCE) Microsoft Certified: Windows Server Hybrid Administrator Associate
• CompTIA Security+
• CompTIA Network+
• CompTIA Linux+
• ITIL Foundation
• CISSP – Certified Information Systems Security Professional
• CISM – Certified Information Security Manager
• Relevant cloud or integration-platform certification

Pre-Employment Requirements:

• Bachelor's degree from an accredited college or university in: Computer Science, Information Technology, Information Systems Management, Information Systems, Computer Engineering, Cybersecurity, or a closely related technical field. An equivalent combination of education and progressively responsible technical experience may be considered in accordance with organizational requirements.
• Background and reference check, including state and federal criminal records fingerprint check

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

The Arizona Department of Administration offers a comprehensive benefits package to include:

• Sick leave
• Vacation with 10 paid holidays per year
• Paid Parental Leave - Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program)
• Health and dental insurance
• Retirement plan
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page here.

Retirement:

• Participation in ASRS Lifetime Benefit Pension Plan after 26 weeks of employment.

Contact Us:

• If you have any questions please feel free to contact Christopher Langseth at christopher.langseth@azdoa.gov for assistance.
• The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.