SP1 IT SOLUTIONS
Senior Systems Engineer (4th Line ) ( 45k - 55K )
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About SP1 IT Solutions
SP1 IT Solutions is a growing technology consultancy specialising in law firms, professional services and architecture practices across the UK.
We are not a traditional MSP.
Our clients trust us as advisors and long-term technology partners. We work directly with managing partners, business owners and senior leadership to help them use technology securely, efficiently and strategically.
As we grow, we're looking for an experienced IT Solutions Consultant who enjoys taking ownership, solving complex problems and building trusted client relationships. This role suits someone who wants to move beyond resolving support tickets and become a genuine technology consultant helping clients make better decisions and achieve better business outcomes.
The Opportunity
This is a varied role combining technical expertise, project delivery, cybersecurity and client engagement.
You'll work with a portfolio of professional services clients, helping them improve security, modernise infrastructure, adopt cloud technologies and get more from their technology investments.
One day you might be improving a law firm's cybersecurity posture and compliance framework; the next, leading a Microsoft 365 migration, deploying Intune, or delivering a strategic technology review. You'll be trusted to take ownership, think commercially and build long-term relationships.
Key Responsibilities
Technical Consultancy & Support
- Provide high-quality 3rd line technical support
- Act as a trusted advisor on technology best practice
- Troubleshoot and resolve complex technical issues
- Produce clear documentation and technical recommendations
Project Delivery
- Microsoft 365 migrations and optimisation
- Intune and endpoint management deployments
- Cybersecurity improvements (Microsoft Defender, Conditional Access, MFA, Cynet, Sophos)
- Cloud adoption and infrastructure modernisation
- Backup, business continuity and disaster recovery
- Network and security infrastructure upgrades
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Strategic Client Engagement
- Lead technology reviews and planning sessions
- Help clients align technology with business objectives
- Identify risks, opportunities and areas for improvement
- Contribute to technology roadmaps and strategic recommendations
- Support Virtual IT Director (vCIO) engagements where appropriate
Essential Skills & Experience
We care more about capability, attitude and problem-solving than collecting certifications.
Core technical skills
- Microsoft 365 administration
- Entra ID (Azure AD)
- Microsoft Intune
- Microsoft Defender, Conditional Access and MFA
- Hyper-V / Vmware
- Exchange Online, SharePoint Online, Teams
- Windows 11 and Windows Server
- Networking fundamentals
- Backup and disaster recovery solutions
Just as important - the consultancy side:
- Confident communicating directly with senior, non-technical decision-makers
- Commercially aware: you understand how technology decisions affect a business
- Able to work independently and own engagements end to end
Experience within an MSP, consultancy or client-facing IT environment is highly desirable. Experience supporting legal or professional services firms is advantageous but not essential.
What Success Looks Like
The right person will:
- Take ownership and see things through to completion
- Build trusted client relationships
- Look beyond the immediate problem to long-term improvements
- Communicate clearly with technical and non-technical stakeholders
- Understand the business impact of technology
- Enjoy learning and taking on new challenges
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What We Offer
- Exposure to a wide range of technologies, projects and industries
- Direct interaction with senior decision-makers
- Meaningful projects that genuinely impact clients
- Ongoing professional development and training
- A supportive, collaborative and ambitious team
- Flexibility and autonomy
- A real say in shaping the direction of a growing consultancy
Career Development
This is not simply a support role. For the right individual it can develop into a:
- Senior Solutions Consultant
- Technical Lead
- Cybersecurity Consultant
- Virtual IT Director (vCIO)
- Strategic Technology Advisor
We actively encourage people to grow their skills and take on greater responsibility as the business evolves.
Who This Role Is NOT For
This role is unlikely to suit someone who:
- Wants to spend their day purely closing tickets
- Prefers internal IT over client-facing consultancy
- Is uncomfortable speaking directly with clients
- Requires constant direction or supervision
- Is only interested in maintaining systems rather than improving them
Why Join SP1?
We're building something different. Our ambition is to become one of the UK's leading technology and cybersecurity consultancies for legal and professional services organisations. We believe technology should be a business enabler, not just a support function. We value ownership, accountability, curiosity and long-term relationships. If you enjoy solving problems, building trust and making a genuine difference to clients, we'd love to hear from you.
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