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If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking a professional to join our team in the role of Senior Tax Manager.
Fund Tax Operations
Fund Tax Operations sits within Markets & Securities Services Operations and is a core part of Global Tax Operations, which provides operational tax services to MSS Operations covering the Markets, Custody and Funds businesses in the UK, Hong Kong and New York, with support in the GSC.
Responsibilities
This role is responsible for ensuring HSBC clients’ funds have accurate tax charges/liabilities, that tax compliance and regulatory filings are completed where appropriate, that fund accounting system tax data is accurate and complete, and that all tax reporting information required by clients is provided accurately and on time for the funds we administer. The role also provides support and insight to internal stakeholders on tax issues/requirements impacting the funds we service/administer.
As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.
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Key Responsibilities
- Oversee the provision of an effective, quality service by ensuring that tax reporting and compliance activities for funds administered are delivered on time and to the required standard, reducing client risk to a minimum
- Act as a key point of coordination and interface between Fund Tax Operations teams, Tax Product, IT/Change, NFR Controls, and third-party service providers
- Drive projects and change activities impacting the funds taxation function, including senior representation on project committees and steering groups
- Ensure adherence to established procedures and controls, focusing on reducing exposure and operational risk and strengthening the internal control environment
- Handle complex queries as escalated, ensuring timely resolution and holding final authority on responses for complex day-to-day client/operational queries
- Proactively identify and document new/amended procedures and controls on a timely basis
- Escalate complex issues/concerns with key stakeholders (including Tax Product and Risk) and report compliance breaches, errors and near misses promptly in line with defined escalation procedures
- Provide senior oversight of client deliverables, including agreeing and monitoring workflow, acting as a point of escalation and performing ongoing governance
Requirements
To be successful in this role you should have:
- Strong knowledge and delivery experience in the fund tax environment/operations (UK funds and preferably AEOI), gained in operations and/or a Group Tax environment
- Proven ability in stakeholder management, building consensus across a diverse set of partners with differing goals (including Fund Tax Operations, Tax Product, IT/Change, NFR Controls and third parties)
- Strong client-facing capability, comfortable dealing with internal and external clients (including operating hubs), owning queries end-to-end and delivering a premium client experience
- Demonstrable strength in risk and governance, including maintaining HSBC internal control standards, ensuring adherence to procedures, and proactively identifying, assessing, mitigating and escalating operational risk (including risks arising from process/technology change)
- Ability to contribute to strategic decision making for operational processes and the fund tax operating model, influencing key decisions and driving business enhancement and growth
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Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:
- Telephone: +44 207 832 8500
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