Job Opportunity: Senior Administrator at Child Development Centre

Are you an experienced administrator and confident team leader looking for a rewarding role that makes a difference to children and young people? We are seeking a motivated Senior Administrator to join our Community Paediatrics team at the Child Development Centre, Fir Tree Upton Hospital, Slough.

You will lead a small administration team, oversee the reception function, and ensure high-quality administrative support is provided to our clinical services for children and young people aged 0-18 years. This is a varied and rewarding role requiring strong organisational, communication, and IT skills, alongside the ability to manage competing priorities and support service improvements.

We are looking for someone who is passionate about delivering excellent customer service, enjoys working collaboratively, and can inspire and support others to achieve high standards.

Responsibilities

• Provide a core reception service for children services supporting various teams: community paediatricians, physiotherapy, occupational therapy, speech and language therapy, nursing team, and child adolescent mental health.
• Support admin manager with staff roster for reception/administration staff and arrange cover for planned and unplanned absences.
• Responsibility for all service referrals and oversee EHCP referrals.
• Lead a team environment that supports and encourages learning and development for reception, administration, and temporary staff.
• Works in partnership with other teams to streamline and remove duplication of work, seeking common aims to remove any barriers to collaboration.
• Deals with customer complaints quickly and fairly, adopting a solution-focused approach.
• Ordering stock / non-stock medical supplies for community paediatrics.
• Management of medical devices; purchasing and maintenance.
• Line management of administration staff inclusive of undertaking appraisals and direct/indirect supervision and support.
• Support the administration manager for the management of the administration function for the Community Paediatric Service.
• Provide administration support to senior management, clinical leads, and medical secretary team.
• Contribute to development and implementation of service processes and procedures including the creation of standard operating procedures as needed.