HSBC
Senior Tech Product and Programme Lead
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Senior Technology Product and Programme Lead
If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.
We’re currently seeking an experienced professional to join our team in the role of Senior Technology Product and Programme Lead.
As a Senior Technology Product and Programme Lead you’ll shape technology products and oversee complex strategic programmes from concept through delivery and ongoing improvement. This role brings together product strategy, programme governance and technology delivery to ensure solutions meet customer, business, risk and regulatory needs. You’ll work across business, technology, operations, risk and control functions to set a clear product vision, prioritise investment and deliver outcomes that stick. Success means a clear roadmap, transparent governance and delivery that improves resilience, service quality, customer experience, cost efficiency and risk profile. You’ll help teams make informed decisions where priorities and constraints compete and ensure outcomes transition cleanly into business-as-usual operations.
In this role you’ll:
- Define and communicate product vision, strategy and roadmaps aligned to business and technology objectives
- Translate customer, business and regulatory needs into clear outcomes and prioritised requirements
- Manage product backlogs to reflect value, risk, regulatory commitments and delivery capacity
- Establish success measures across adoption, service quality, resilience, customer experience, cost efficiency and risk reduction
- Oversee complex multi-year technology programmes across multiple teams, locations, platforms and stakeholders
- Set programme governance, delivery plans, milestones, dependencies, budgets, resourcing and success criteria
- Coordinate delivery across agile, waterfall or hybrid approaches to suit the work and manage risks, issues, assumptions and change
- Partner with engineering, architecture and control teams to embed security, privacy, accessibility and operational readiness into delivery
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To be successful in this role you should meet the following requirements:
- Bring significant experience in technology product management, programme leadership or a closely related discipline
- Demonstrate delivery of complex technology change across multiple teams or business areas
- Apply strong end-to-end product lifecycle knowledge from discovery and strategy through adoption and retirement
- Manage senior stakeholders effectively and influence decisions in complex organisations
- Use established expertise in agile delivery, programme governance, risk management and dependency management
- Partner closely with architecture, engineering, cybersecurity, data, operations and service management teams
- Manage budgets, resources, suppliers and delivery performance with clear oversight and accountability
- Interpret technical information and communicate it clearly to senior business and control stakeholders
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Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via hsbc.recruitment@hsbc.com.
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