Alexander Steele Recruitment
Senior Technical Account Manager
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Senior Technical Account Manager
Alexander Steele Recruitment is working in partnership with a successful and growing food manufacturer to recruit a Senior Technical Account Manager.
This is a key customer-facing technical role, taking ownership of relationships with major UK retailers and ensuring the business consistently meets customer, legal, food safety, and quality requirements.
Working closely with the Head of Technical and wider business, you will act as the senior technical contact across a portfolio of key retail accounts, coordinating technical communication, leading improvement initiatives, and supporting the successful launch of new products.
Key Responsibilities:
- Act as the main technical contact for key UK retail customers, building strong and effective relationships.
- Lead and coordinate technical communication between customers and internal teams including Technical, NPD, Operations, Commercial, and Supply Chain.
- Manage customer requirements, technical requests, KPI scorecards, and improvement plans.
- Lead customer technical visits, meetings, and audits, ensuring actions are communicated and delivered.
- Drive improvements in customer complaints, including root cause analysis and effective corrective actions.
- Support NPD projects from concept through to launch, including specifications, QAS, shelf-life, nutritional information, artwork, and factory documentation.
- Attend product trials and support validation activities.
- Complete internal audits and support export documentation where required.
- Deputise for the Head of Technical on customer-facing technical matters.
- Provide guidance and support to Technical Account Managers and wider technical colleagues.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
The Candidate:
Get help with your application
Your very own career expert that helps elevate your application to the next level.
The successful candidate will have proven experience within a Technical Account Management role in food manufacturing, ideally working directly with major UK retailers.
You will have a strong understanding of food safety, quality, and legal compliance, alongside retailer codes of practice. Excellent communication and relationship-building skills are essential, as is the confidence to represent the business at a senior customer level.
This role would suit an ambitious, organized, and commercially aware technical professional who enjoys working in a fast-paced manufacturing environment and managing multiple priorities.
For more information, please contact Alexander Steele Recruitment.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London