Narwhal Labs
Senior Technical GTM
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About Narwhal
Narwhal Labs is a Bristol-based agentic AI company building DeepBlue OS — an autonomous communications platform that handles voice, SMS, email, and WhatsApp for SMB and enterprise clients. We are Series A stage, around 40 people, ISO 27001 and SOC 2 aligned, with strong investor backing and real commercial momentum — including a live enterprise trial that will determine our path to a 100,000+ SMB rollout.
Role Purpose
Own and single-handedly lead the end-to-end enterprise sales process for Narwhal — from technical discovery through to POC, RFP, and close — acting as the senior technical voice in the room and the link between sales, product, and engineering. This is a hands-on, selling-focused role in its first phase, with the remit to build and lead a technical sales team as Narwhal scales.
Key Responsibilities
- Own and run the full enterprise sales cycle end-to-end: technical discovery, solution design, POC, RFP response, and close
- Act as senior technical escalation point and lead voice on complex or high-value deals
- Own technical sales strategy: POC methodology, demo standards, RFP process
- Partner with Sales, Product, and Engineering leadership on deal strategy and roadmap input
- Represent technical sales in leadership/GTM planning
- Build scalable technical pre-sales processes as the team grows
- In time, hire and lead a team of Sales Engineers/Technical Sales Executives as deal volume warrants
- Attend enterprise level events and have one to one conversations with C’level decision makers and budget holders
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Requirements
- 5+ years in technical sales, sales engineering, or solutions consulting, with a track record of running full sales cycles independently
- Track record supporting/closing complex, technical enterprise deals end-to-end (SaaS/AI preferred)
- Strong stakeholder management across sales, product, and engineering
- Comfortable operating at both strategic and hands-on technical level
- Ability to source and build multiple relationships with stakeholders within an Enterprise
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Nice to Have
- Familiarity with LLMs/AI infrastructure
- Pre existing relationships to lean on at Enterprise level
- Experience selling into enterprise or regulated sectors
- Experience at a scale-up (sub-100 headcount)
- Experience building or leading a technical pre-sales team
Compensation
- Base: £60,000–£80,000 DOE
- Commission: Uncapped, with realistic on-target earners reaching multiple six figures
Location
Travel to our Bristol Office when required (open to remote UK)
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