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EcoFlow

Senior Technical Service Engineer - RESS (UK)

Birmingham
Posted about 13 hours ago
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Responsibilities

  • Provide remote and on-site after-sales technical support for residential energy storage products across the UK, troubleshooting and resolving customer technical issues.
  • Collect and consolidate product and quality issues reported from the field, and escalate relevant findings to headquarters teams for further analysis and resolution.
  • Maintain localized FAQs and on-site operation guidelines, and implement repair and technical manuals provided by headquarters.
  • Deliver new product and technical training to local channel partners and installers.
  • Collaborate closely with local sales teams to manage urgent after-sales issues and customer complaints, ensuring smooth project delivery and a positive customer experience.

Reasons to use Rodeo

I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.

Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.

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Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Strong

Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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Strong

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Qualifications

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  • Bachelor’s degree preferred; Background in Electronic Engineering, Automation, or another relevant technical discipline is preferred.
  • A minimum of 2 years of experience in technical support, technical service, or field after-sales service.
  • Willingness to travel within the UK as required for on-site technical support.
  • Fluent written and spoken English; Chinese language proficiency is a strong plus.
  • Experience in residential energy storage, solar PV, inverters, batteries, or related renewable energy technologies is preferred.
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Location

Birmingham, England, United Kingdom

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