Person Profile

• A strong people leader who is personally motivated by creating team capability.
• A strong leader with demonstrable experience of driving technical strategies in a Fixed Costs environment.
• Credibility to operate and influence at a senior level.
• Takes ownership of SRA and other regulatory requirements.
• Driving success through team leader management ensuring there is technical excellence, commercial, and risk management.
• Strong capability in technical skills and decision-making.
• Commercial acumen in all decision-making to increase recovery rates, cash performance, and costs recovery forward-looking in a one to three-year time horizon.
• Deliver technical departmental objectives, taking responsibility for team leader performance.
• Act with drive, pace, and passion, able to work in a fast-moving environment.
• Takes personal ownership, leads by example, and works collaboratively.
• Able to see the bigger picture and manage the details.
• Pragmatic, logical, and analytical person who creates clear options and acts decisively.
• Strong people skills, engaging, and inspiring others to follow their lead.
• Establishes common goals and motivates others to act.
• Actively seeks to develop own skills and extend the scope of their experience.
• A natural organiser able to set clear expectations of what good looks like and how it is measured.
• Deploys a range of performance management techniques to develop people and/or face into difficult conversations.

Core Skills

• Exceptional knowledge of Personal Injury Pre-Action Protocols / Civil Procedure Rules / Funding / Costs of cases in particular around fixed-cost cases.
• Good numerical skills and able to interpret MI & data.
• Ability to prioritize and work quickly, accurately, and to deadlines with effective and appropriate delegation.
• Ability to lead with integrity, be respectful of all colleague opinions.
• Good interpersonal/communication skills both written and verbal (including drafting and advocacy skills) with self-awareness of your own impact on others and an ability to consider appropriate forums for communications.
• Excellent client care skills with experience of dealing with client complaints and issues.
• Ability to follow Company process/guidelines and make appropriate decisions.
• Ability to motivate colleagues and work as part of a team with strong supervisory skills and an ability to put others at ease and build trust and confidence through self-awareness and a high degree of emotional intelligence.

Key Performance Indicators

Your KPIs and Objectives will be discussed and agreed with you on a one-to-one basis. You will have regular one-to-one meetings with your line manager to review your performance against these objectives and identify any areas for development and/or required support.

Personal Development

There is the opportunity for high-performing individuals to move into different departments across the business to expand their knowledge and experience and develop a career within Minster Law.

Working Hours

To succeed in this role, you will be required to work most of your contracted hours within core business hours (Monday to Friday 9am – 5pm).

Travel

This role is based at the Wakefield office, although some travel may be required to our other offices and hubs as well as visits to Partner and Supplier Offices.

Equal Opportunities

Minster Law is committed to equality and diversity and being a workplace that creates a sense of belonging for everyone.

We’re an equal opportunity and disability confident employer. All applicants will be considered for employment regardless of age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, neurodiversity, or disability status. You can read more about our commitment to equality and diversity on the Minster Law website.