Deloitte
Senior Technology Analyst, Manager - Insurance Operations & Domain Solutions, Technology & Transformation
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JOB DESCRIPTION
Connect to your Industry
Our insurance clients engage us to solve their most complex problems, helping them to shape and deliver a strategy in response to new competition, the increased focus on the Digital environment, and the rise of the number of InsurTechs revolutionising the competitive landscape.
As a Senior Consultant Solution Architect, you will be a key member of our Insurance Operations & Domain Solutions team, working alongside a team of Insurance specialists from across Insurance markets and will be able to quickly build upon your existing industry knowledge and consultancy skills to develop your expertise. We will be looking to you to help lead project teams and develop the talent and insight in our community.
You’ll be working with a multitude of market leading teams from Deloitte to deliver value to our clients across the full delivery lifecycle starting from strategy and proposition definition to detailed operations and tech design, and being part of engineering and implementation teams to deliver for our clients. We have a diverse team with vast knowledge, experience and backgrounds enabling us to provide the best value to our clients. Within our team you will have the opportunity to work alongside and collaborate with industry experts as well as having access to a range of both internal and industry certified learning courses and qualifications.
If you're looking for a role in a fast paced, exciting environment where you can make a big impact in the General Insurance or London Markets insurers this is the role for you. Benefiting from early client exposure and working with and learning from some of the top practitioners in our field, you will develop quickly, add real value and build credibility in the industry from an early stage thus increasing your own marketability.
Connect to your career at Deloitte
Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.
What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.
Connect to your opportunity
As a Senior Consultant Solution Architect within Deloitte's Insurance practice, you'll play a key role in designing and delivering innovative technology solutions that transform insurance operations. Collaborating with business stakeholders, you'll translate needs into detailed technical solutions, ensuring alignment with enterprise architecture and security standards. Your expertise in insurance technology and emerging trends will be crucial in driving innovation and delivering impactful results for our clients.
The specific roles and responsibilities of the role are as follows:
- Participate in client meetings and lead workshops to gather requirements, supporting the translation of business requirements and architecture blueprints into detailed technical solutions.
- Contribute to technical design activities, prepare design documentation, and work with architecture and development teams to deliver technology solutions that optimise and transform insurance operations across the value chain (e.g. Underwriting, Policy Administration, Claims, AI tools).
- Gather and document technical requirements, create and refine user stories, and support the development and maintenance of the product roadmap.
- Support development of architectural artefacts, such as high-level design documents, reference architectures, functional or technical design specifications and integration designs under the guidance of a Senior Architect.
- Support technical design governance, solution quality assurance and design reviews to keep complex technology programmes on track against industry good practice and standards.
- Contribute to the definition and own solution architecture artefacts, including infrastructure, applications, data, and integration points, ensuring alignment with enterprise architecture principles and security standards.
- Support the evaluation and selection of appropriate technologies and platforms to meet business needs, considering factors such as scalability, performance, security, and cost-effectiveness.
- Stay abreast of emerging technologies and industry trends, particularly in areas such as cloud computing, AI/ML, automation, and data analytics, to identify opportunities for innovation to enhance solution delivery, improve processes, and drive innovation for client engagements.
- Contribute to the growth of the practice's thought leadership by developing insightful content and perspectives on emerging trends in insurance operations and transformation.
- Champion diversity and inclusion within the team and contribute to broader practice development initiatives.
- Contribute to business development work such as pre-sales, bid preparation and client presentations.
- Participate in internal Deloitte practice development activities to assist the growth of the insurance practice and the Industry Solutions division including supporting the firm’s commitment to creating a more diverse and inclusive culture.
- Be open to continuing education in keeping oneself updated on the latest skill sets & certifications.
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Connect to your skills and professional experience
We are looking for enthusiastic and passionate individuals who are driving change and real impact for the Insurance industry. An independent thinker who also thrives as part of a team, with excellent communication and presentation skills. Someone who enjoys solving new and complex problems and challenging themselves to work in new fields to contribute to market facing propositions, client engagements and internal initiatives. Dedicated to learning and staying up to date with emerging market and industry trends.
Qualifications needs to include:
- Bachelor’s degree or equivalent in Computer Science, Information Systems, Engineering, Data Science, or a related field.
- Experience gained within a leading insurer, broker, insurance technology or consulting firm with a track record of high performance and success in designing & delivery of an insurance platform application.
- Good understanding of General Insurance business operations and the technology landscape supporting these functions.
- Strong analytical and problem-solving skills, with experience on documenting a solution (integration diagrams, non-functional requirements, High/Low-level designs).
- Exceptional communication and interpersonal skills, with experience in securing buy-in, gather consensus and drive decision making from business and IT stakeholders.
- Familiarity with software development lifecycle (SDLC) and software development methodologies and tools (e.g., Jira, Confluence).
Preferably you will also have:
- Experience in supporting current application estate assessment and providing remediations including definition of technology roadmap underpinned by overall technology vision.
- Proven track record in supporting solution design across Underwriting, Policy Administration, Claims and AI Tooling.
- Experience in working and collaborating with third party vendors for designing solutions and ability to manage vendor relationships.
- Experience with multiple insurance products/platforms (e.g. Guidewire, Salesforce Industries, Sapiens, low code/no code solutions) across the entire insurance value chain (e.g. underwriting, pricing/rating, policy admin, billing and claims), as well as the wider insurance technology ecosystem (e.g. documents, data, finance and so on).
- Solution design experience across various technology domains, including cloud platforms (e.g., AWS, Azure), data management, APIs, microservices, and security.
- Experience in supporting clients with identification of leading vendors for package solutions, defining RFI/RFP frameworks.
- Experience in implementing AI-driven solution within the general insurance lifecycle (e.g., claims automation, fraud detection, risk assessment, etc.) is highly desirable.
- Professional certifications such as AWS Certified Solutions Architect, Azure Solutions Architect Expert, or Google Professional Cloud Architect are highly desirable.
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Connect to your business - Technology and Transformation
Distinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters.
Engineering, AI and Data
We lead transformation at the heart of our clients; re-engineering the core of our clients’ organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees.
Personal independence
Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.
Connect with your colleagues
“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.” - Dan, T&T
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“Everyone always says “it’s the people,” and that’s true. Working for a brand you feel proud of feels pretty good too. And you don’t have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital.” - Gillian, T&T
Our hybrid working policy
You’ll be based in London with hybrid working.
At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in
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