Bupa
Senior Technology Delivery Lead
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Senior Technology Delivery Lead - Secondary Care
London (EC2R 7HJ) – Preferred
Hybrid Working
Permanent
Full time, 37.5 hours per week
Salary - Negotiable depending on experience
10% Bonus
We make health happen
At Bupa, we’re passionate about technology. With colleagues, customers, patients, and residents in mind, you’ll have the opportunity to work on innovative projects and make a real impact on their lives.
Right from the start, you’ll become part of our digital strategy, joining us on our journey and developing yourself along the way.
As a Senior Technology Delivery Lead
You will drive the delivery of Health Services Mergers & Acquisitions technology initiatives within the Diagnostics and Secondary Care business unit. You’ll oversee IT service integration for acquired entities, ensuring alignment with business and technology strategies.
This role involves leading cross-functional teams, managing complex interdependencies, and enabling high-quality outcomes through iterative planning and collaboration. You will own the end-to-end delivery lifecycle from shaping the vision and roadmap to implementation and benefits realisation, acting as the senior technical point of contact between Change, business stakeholders, and delivery teams.
How you’ll help us make health happen
- Drive successful delivery of initiatives using Agile practices, managing risks, dependencies, and change to meet business objectives and quality standards.
- Enable collaboration across Scrum teams and Agile Release Trains, ensuring alignment and smooth delivery.
- Work with Product Owners and stakeholders to maintain a clear, prioritised backlog and roadmap, providing visibility of milestones and success metrics.
- Foster accountability and psychological safety by ensuring Agile roles are well understood.
- Build strong relationships with IT, business, and external partners to optimise resources and stay within scope and budget.
- Contribute to business case development, ensuring alignment with strategy and governance.
- Provide regular, data-driven updates on progress, forecasts, and risks using Agile metrics.
- Inspire and coach Agile teams through servant leadership, promoting collaboration and high performance.
- Ensure delivery aligns with Bupa’s governance, technology frameworks, and regulatory standards.
- Identify opportunities to reduce waste, improve flow, and enhance service delivery.
- Manage internal and external partners to ensure shared delivery goals and Agile ways of working.
- Promote Agile standards, tools, and ceremonies to drive consistency and continuous improvement.
- Lead key ceremonies such as sprint reviews, retrospectives, and PI planning.
- Share knowledge and mentor colleagues to build a culture of learning and excellence.
- Drive continuous improvement and champion Agile transformation across the IT Change community.
- Demonstrate Bupa’s values — Brave, Caring, Responsible — in all aspects of delivery and leadership.
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Key Skills / Qualifications
- Extensive experience in IT Project Management, delivering complex, multi-stream initiatives using Agile (Scrum, SAFe) and Waterfall methodologies.
- Proven track record in end-to-end delivery of large-scale IT projects, including cross-functional coordination, stakeholder engagement, and benefits realisation.
- Experience driving the delivery of Health Services Mergers & Acquisitions technology initiatives within the Diagnostics and Secondary Care.
- Strong technical understanding of enterprise platforms, integration patterns, and common technology components.
- Exceptional leadership and interpersonal skills, with the ability to build trust, demonstrate empathy, and remain resilient under pressure.
- Advanced capability in risk, issue, and dependency management across Agile and Waterfall models.
- Proficient in financial and resource management, including forecasting, budgeting, and cost control.
- Deep knowledge of delivery frameworks (Agile, Waterfall, hybrid) and ability to tailor methods to organisational needs.
- Relevant certifications desirable: PRINCE2, PMP, SAFe Agilist, CSM, Agile PM.
- Strong commercial awareness and vendor management experience, including contract negotiation and governance.
- Excellent stakeholder management and communication skills, with experience influencing senior leadership and producing clear documentation and presentations.
- Experience working with distributed teams, fostering collaboration across time zones using digital tools.
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Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family-friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
- 25 days holiday, increasing through length of service, with option to buy or sell
- Bupa health insurance as a benefit in kind
- An enhanced pension plan and life insurance
- Target bonus of 10% based on individual and company performance
- Onsite gyms or local discounts where no onsite gym available
- Various other benefits and online discounts
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do.
We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.
Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We’re committed to ensuring you’re treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.
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