Manchester Digital
Senior Technology Delivery Manager
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Role Overview
Working within the Chief Technology Officer and Chief Architect Office, this role operates at the centre of Home Office Digital. You will work closely with architect professionals and support cross-organisational delivery by enabling effective governance, assurance and decision-making across portfolios, helping ensure that architecture, strategy and delivery are aligned. This is a high-impact role suited to someone who enjoys operating in complexity, influencing across boundaries, and turning strategic intent into practical, deliverable outcomes.
Key Responsibilities
Your main day-to-day responsibilities will be:
- Work across delivery, architecture, and engineering teams to coordinate delivery activity, manage dependencies, and enable effective decision-making.
- Take responsibility for the delivery of technology products and services, facilitating and coaching teams in using the most appropriate methodologies in complex, ambiguous situations. Facilitate structured approaches to problem-solving and competing user needs, continuously improving processes and performance.
- Support Architecture Communities of Practice (CoP), by helping to coordinate activity, clarify outcomes, and maintain delivery momentum.
- Create and maintain realistic plans, keeping delivery on track within quality, cost, and time constraints. Remove blockers to success, managing stakeholders and engaging with governance as appropriate.
- Develop motivated, functioning teams, empowering collaboration and delivery while giving direction and constructive feedback. Monitor the profile and health of teams and work with them to resolve issues.
- Ensure that risks are identified, understood, and mitigated, involving specialists where necessary.
- Support architects and stakeholders to translate architectural risks and decisions into actionable delivery plans.
- Manage engagement with technical and non-technical stakeholders. Collect and use feedback to measure, develop, and enhance stakeholder relationships and resolve issues.
- Act as a routine contact point for suppliers involved in delivery. Monitor supplier performance and help to resolve problems with suppliers.
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Essential Skills
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You’ll have a demonstrable passion for delivery with the following skills or proven experience in:
- Leading teams in different delivery approaches, such as Agile and Waterfall, guiding them in implementing the most appropriate methodology for the situation, while continuously reflecting and challenging them to inspect and improve processes.
- Facilitating teams in the delivery of technology products and services throughout their lifecycle.
- Creating the best team makeup for the situation, bringing people together into a motivated team, identifying and rectifying issues in the team dynamic.
- Identifying, prioritising, and managing risks, issues, and dependencies.
- Engaging, communicating, and mediating between technical and non-technical stakeholders, managing stakeholder expectations, resolving issues, and improving relationships.
- Monitoring the performance of suppliers and acting as a point of contact with them.
- Proven ability to support and improve governance models, forums, and assurance processes in a technology or architecture context.
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