Colchester City Council
Senior Technology Support & Solutions Specialist
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Contract type: Permanent
Working hours: 37 hours per week
Closing date: 10 September 2026
Why work with us?
Join Colchester City Council and be part of a forward-thinking organisation that’s genuinely invested in its people. We’re proud to create an environment where innovation thrives, development is championed and wellbeing comes first. When you join us, you’ll enjoy:
What you’ll enjoy
- Flexible working that supports your wellbeing and lifestyle
- Generous annual leave, plus two extra paid days at Christmas
- An excellent pension scheme
- Discounts on gyms, travel and major retailers
- High-quality training and career development
- A friendly, forward-thinking culture where your ideas help shape real change
About the role
Colchester City Council is committed to delivering high-quality, accessible services to residents, visitors and businesses. As one of the largest districts in Essex, we’re proud to provide a diverse range of public and commercial services — and digital transformation is at the heart of what we do.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
We are seeking a Senior Technology Support & Solutions Specialist to administer, support and develop our core housing system and other business systems.
What You'll Be Doing
- Administering, supporting and continuously improving key business systems, including the Core Housing System.
- Ensuring systems remain secure, reliable and compliant.
- Acting as an escalation point in the Housing Systems Helpdesk for complex system issues and incidents.
- Working with colleagues, suppliers and stakeholders to deliver system enhancements, upgrades, integrations and digital projects.
- Championing digital best practice, data quality and cyber security across supported systems.
- Carrying out regular and scheduled out of hours system tasks to help support systems.
- Ensuring digital application contracts are maintained in an effective and timely manner.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What You'll Bring
- Experience configuring and supporting business scale systems
- Strong troubleshooting, analytical and problem-solving skills with the ability to resolve technical issues effectively.
- Experience working with data, reporting and system integrations.
- Strong understanding of system security, governance standards and data security
- Excellent communication skills with the ability to work collaboratively with colleagues, suppliers and stakeholders.
- Experience of housing systems, digital projects or project delivery would be advantageous.
For a copy of the job description, please click here.
For an informal discussion about this vacancy, please contact Matt Joyce, Lead Solutions Specialist, matt.joyce@colchester.gov.uk.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills