Quilter
Senior Trade Operations Analyst
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About the Business
Quilter plc is a leading provider of financial advice, investments, and wealth management, committed to being the UK’s best wealth manager for clients and their advisers. Quilter oversees £141.2 billion in customer investments (as of 31 December 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth.
Affluent encompasses the financial advice network and national, Quilter's investment platform and multi-asset solutions, and Quilter Invest, the digital savings and investment app.
High Net Worth includes the discretionary fund management and financial planning business, Quilter Cheviot.
At Quilter, we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve.
Our business is transforming, continually modernizing, and becoming even more customer-centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it’s the perfect time to join us!
About the Role
- Level: 4
- Department: Quilter Investors - Investment Operations
- Location: London
- Contract Type: Permanent
- Regulated/Non-Regulated: Non-Regulated
As a Senior Trade Operations Analyst, you will partner closely with front-office teams, oversee critical operational controls, and manage third-party providers to deliver a high-quality service. You’ll also drive continuous improvement across processes and systems, while supporting change initiatives in a dynamic and evolving environment. Success in this role requires strong analytical thinking, attention to detail, and the ability to build effective relationships across a broad range of internal and external stakeholders. This is an opportunity to play a key role at the heart of the investment process, ensuring the smooth and accurate execution of trades across multiple asset classes.
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Key Responsibilities
- Oversee end-to-end trade processing and settlement across multiple asset classes
- Monitor trade lifecycle events and resolve exceptions with custodians and counterparties
- Manage daily reconciliations and ensure timely resolution of breaks
- Maintain strong operational controls aligned with risk and regulatory requirements
- Partner with front-office, risk, and compliance teams as a key operational contact
- Support onboarding of new funds, strategies, and instruments
- Drive process improvements, automation, and system enhancements
- Deliver change initiatives with external advisers and third-party providers
- Support system testing (UAT) and maintain process documentation
- Own regulatory reporting (e.g., MiFID II, EMIR, SFTR, Dodd-Frank), ensuring accuracy and timeliness
- Reconcile regulatory submissions and resolve data discrepancies
- Support regulatory change, governance, audits, and compliance activities
About You
Essential
- Solid experience in investment operations, trade support, or middle-office environments
- Strong knowledge of trade lifecycle processes and financial instruments (equities, fixed income, derivatives, FX, collateral, margining, etc.)
- Demonstratable knowledge of regulatory reporting (e.g., EMIR, MiFID II, SFTR)
- Excellent analytical, problem-solving, and reconciliation skills
- Experience managing ambiguity and managing complexity
- Proficiency with OMS/PMS platforms (e.g., ThinkFolio) and custodian systems
- Ability to manage deadlines, prioritize workload, and operate in a fast-paced environment
- Strong communication skills with the ability to collaborate effectively, especially with custodians and front office
- High attention to detail and accuracy
- Proactive, accountable, and solutions-focused
- Confident in taking ownership and driving improvements
- Collaborative team player with a continuous improvement mindset
Desirable
- Experience overseeing third-party providers and monitoring SLAs/KPIs
- Strong Excel skills; exposure to VBA, SQL, or Python is advantageous
- Experience supporting process improvement, automation, or transformation initiatives
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Inclusion & Diversity
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We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive.
Values
- Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities.
- Always curious: We continuously seek new ideas and knowledge so we’re one step ahead of our clients’ needs. We look for inspiration everywhere and encourage experimentation, recognizing that this is how we create brilliant solutions for brighter futures.
- Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation.
- Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions.
Core Benefits
- Holiday: 182 hours (26 days)
- Quilter Incentive Scheme: All employees are eligible to participate in the incentive scheme to incentivize business performance and their contribution.
- Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions.
- Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children.
- Life Assurance: 4x your salary.
- Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence.
- Healthcare Cash Plan: Jersey employees only
In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.
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