JLL
Senior Transformation Programme Manager
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JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
About the Role
As a Senior Transformation Programme Manager at JLL, you will play a pivotal role in driving organizational transformation initiatives that drive tangible impact across the business.
Responsibilities
- Manage complex transformation programs spanning multiple business segments, from concept through to implementation, ensuring alignment with strategic business objectives and measurable outcomes.
- Launch new projects with limited data, starting from a blank sheet of paper.
- Act as a trusted partner, strategizing with Project Sponsors and challenging the status-quo to drive transformational impact.
- Partner with senior leadership to assess organizational readiness for change and develop tailored approaches that minimize disruption while maximizing value realization.
- Develop and deliver stakeholder communications that articulate the vision, benefits, and impact of transformation initiatives across all organizational levels.
- Collaborate with cross-functional teams to identify process improvements and innovative solutions that enhance organizational effectiveness.
- Produce and deliver impactful presentations, securing buy-in on recommendations and supporting teams through change.
- Develop, implement and maintain project management processes, integrating AI to drive efficiency and improve quality.
- Design new methodologies where established project management frameworks fall short, tracking deliverables, dependencies, risks, issues and resources.
- Develop risk mitigation strategies and ‘path to green’ for identified issues, actively troubleshooting to keep projects on track.
- Lead project meetings, including Steering Committee discussions with Executive Sponsors, workstream level meetings and workshops to support discovery and solutioning.
- Provide regular detailed reporting on project status, calling out critical milestones, bottlenecks, and risks.
- Concurrently manage multiple projects / workstreams in various phases of development, covering a variety of subject matters.
- Ensure projects are completed within scope, schedule, budget, meeting or exceeding stakeholder expectations.
- Provide guidance to more junior members of the team, coaching them through their projects where relevant.
- Support the development of the programme management function, in collaboration with the Head of Transformation
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Skills and Experience
- 10+ years of experience in transformation, change management, or programme management within complex, matrixed organizations.
- Experience working within fast-paced professional services industries such as Consulting is preferred.
- Strong technical project management skills including proficiency with project planning tools, resource management, and governance frameworks
- Understanding of organizational change management methodologies (e.g., Prosci, ADKAR, Kotter) with success applying them in real-world scenarios
- Experience in organizational design including role definition, workforce planning, and operating model development
- Proven ability to influence enterprise strategy and manage complex, multi-stakeholder ecosystems including C-suite executives and external partners
- Excellent stakeholder management and influencing skills with the ability to build trust and credibility at all organizational levels.
- Strong analytical and problem-solving capabilities with attention to detail and ability to leverage complex data to develop solutions that drive improvements.
- Strong organizational skills and ability to prioritize and escalate in a complex, fast paced environment, working across multiple geographies and cultures.
- Great communication skills are a must, combined with ability to moderate large forums and facilitate dialog with stakeholders to ensure they feel supported through complex changes.
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Location
On-site –London, GBR
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
Equal Opportunity Employer
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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