Mahlatini Luxury Travel
Senior Travel Consultant
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African Travel Expert – Luxury Tailor-Made Safaris
At Mahlatini Luxury Travel, we design Life’s Greatest Journeys. As leaders in luxury safaris and tailor-made travel across Southern and Eastern Africa, we’re expanding our team of African Travel Experts.
We’re looking for experienced consultants who combine in-depth knowledge of Sub-Saharan Africa with a passion for delivering exceptional, personalised client experiences. If you thrive on creating seamless, high-end itineraries and nurturing lasting client relationships, we’d love to hear from you.
What we’re looking for
Essential
- 3+ years’ experience as a Travel Consultant in tailor-made, luxury travel
- Proven ability to design and sell complex itineraries
- First-hand knowledge of Sub-Saharan Africa
- Strong sales track record and ability to hit targets
- Excellent communication skills (written, spoken, and video)
- Organised, tech-savvy, and confident managing multiple clients
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Desired
- Experience with GDS/flight systems
- Relevant bachelor’s degree or equivalent
The Role
- Curation of high-quality, tailor-made itineraries for a wide range of traveller segments
- Managing the end-to-end client journey, including planning, costing, refining, and confirming itineraries, through to post-travel communications and nurturing future travel wish lists
- Conversion of warm sales leads via email, telephone, and video calls
- High-quality presentation of customised travel itineraries, including supply of relevant supporting information and advice
- Delivering gold-standard client service at all stages of the sales process to foster repeat and referral business
- Proactive expansion of product knowledge, staying informed of the latest industry developments to ensure expertise across our specialist product portfolio
- Maintaining up-to-date commercial knowledge of properties, flight routings, and logistics
- Fostering strong working relationships with colleagues and trade partners, while demonstrating a strong team ethic
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What we offer
- Flexible working patterns with hybrid options
- Competitive salary plus commission
- Company pension scheme
- 29 days holiday per year with long service benefits
- Discounted travel and access to exclusive industry rates
- Structured training and continuous professional development
- Team Volunteering aligned to our BCorp values and Social Events Calendar
- Employee Assistance Programme
If you are ready to take the next step on your career journey, click here to apply.
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