Zebra People | B Corp™
Senior User Experience Designer
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Senior UX Designer
London / Hybrid - 2 days a week in the London office
Up to £70,000
I’m working with an established and independent experience design agency that partners with some of the UK’s best-known brands to create customer experiences that deliver genuine commercial impact.
They’re looking for a Senior UX Designer to join their Experience Design team - someone who is confident owning projects end-to-end, comfortable working directly with clients, and passionate about solving complex customer problems.
Recent agency and ecommerce/retail experience is essential for this one.
The Role
You’ll work across the full UX lifecycle, from research and insight through to design, prototyping and delivery.
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The first six months will focus heavily on a large, complex e-commerce client account, so experience within retail/e-commerce is particularly important.
You’ll be expected to go beyond simply delivering a brief - identifying opportunities, challenging thinking and balancing customer needs with commercial objectives.
The Candidate
- Solid experience as a UX Designer previously (not UI)
- Strong agency or consultancy experience - essential
- Proven experience working across retail, e-commerce or complex transactional experiences
- Genuine ownership of projects or significant workstreams from discovery through to delivery
- Strong end-to-end UX skills across research, journey mapping, usability testing, ideation, wireframing and prototyping
- Confident presenting to clients and senior stakeholders
- Strong product thinking and commercial awareness
- Comfortable working closely with UI designers, developers and multidisciplinary teams
- Confident with tools such as Figma and Miro
- Collaborative, low-ego and able to work at pace across changing priorities
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