Anson McCade
Senior User Researcher
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Senior User Researcher
Salary: £57,000 - £66,000
Locations: Leeds, Manchester, Birmingham, London, Glasgow or Bristol
We're working with a leading UK digital services consultancy that combines data, human-centred design, and software engineering to help organisations solve complex problems and deliver better digital services.
The business works across a range of sectors, using Agile delivery, user-centred design, and research-led approaches to support large-scale digital transformation.
The Role
We're looking for a Senior User Researcher to work with clients and multidisciplinary Agile teams, helping shape digital services around genuine user needs.
You'll be involved in:
- Leading user research and applying a range of research methodologies across complex projects.
- Working with designers, product owners, developers, and other Agile specialists to deliver user-centred services.
- Advising clients and stakeholders, presenting research findings, and using evidence to influence design decisions.
- Championing inclusive and accessible approaches to user research.
- Mentoring and supporting other user researchers, with opportunities to take on leadership responsibilities.
- Contributing to business development, recruitment, and the wider user-centred design practice.
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What We're Looking For
- Strong experience across user research methodologies.
- Experience working within multidisciplinary Agile teams.
- A background in user-centred design, service design, or digital transformation.
- Experience researching accessibility or assisted digital needs.
- Strong stakeholder management and communication skills, including the confidence to challenge and influence clients.
- Experience mentoring, training, or line managing other researchers.
- A strong understanding of Agile roles across design, product, and technology.
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What's on Offer
- £57,000 - £66,000 salary
- 25 days annual leave plus UK public holidays
- Pension contribution
- Flexible benefits and wellbeing support
- Opportunities to work on meaningful digital transformation projects
- Career development and leadership opportunities
Interested? Apply now or get in touch to find out more.
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