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Senior UX Designer
Avalere Health is seeking a Senior UX Designer to lead end-to-end UX design projects, including research, information architecture, wireframing, prototyping, and design systems. The role involves collaborating across cross-functional teams, ensuring accessibility and regulatory compliance in healthcare digital experiences, and integrating AI tools into the design workflow. The position requires 8+ years of UX/product design experience with a strong portfolio.
About Avalere Health
United by one profound purpose: to reach every patient possible. At Avalere Health, we ensure every patient is identified, treated, supported, and cared for. Our Advisory, Medical, and Marketing teams come together to forge unconventional connections, building a future where healthcare is not a barrier and no patient is left behind.
Our flexible approach to working allows our global teams to decide where they want to work, whether in-office or at home based on team and client need. Major city hubs in London, Manchester, Washington D.C., and New York serve as collaboration hubs. We are an accredited Fertility Friendly employer and take pride in being part of the Disability Confident Scheme.
What You'll Do
End-to-End UX Design and Deliverables
Own the full UX lifecycle for your projects and produce artifacts that move work from concept to launch, including:
- Information architecture: sitemaps, taxonomies, navigation models, and content structures
- User flows and journey maps: mapping task paths, decision points, and multi-state experiences (e.g., HCP vs. patient, pre- vs. post-authentication)
- Wireframes: low- to high-fidelity wireframes that clearly communicate structure, hierarchy, and interaction
- Interactive prototypes: clickable Figma prototypes for stakeholder review and usability testing
- Interaction and responsive design: detailed interaction specs, states, and behavior across breakpoints and devices
- Design specifications and developer handoff: annotated UX documentation that gives development teams what they need to build accurately
- Accessibility annotations: WCAG 2.1/2.2 AA guidance including focus order, keyboard navigation, ARIA intent, and inclusive design considerations built in from the start
- Regulated content structure: designing experiences that accommodate compliance requirements such as fair balance, ISI placement, and referencing, in partnership with medical/regulatory reviewers
- Design QA: reviewing built experiences against design intent and flagging discrepancies
- UX design system contributions: building, extending, and maintaining reusable components and patterns
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User Research and Usability Testing
- Plan and conduct user research and usability testing sessions
- Synthesize qualitative and quantitative findings into clear, actionable insights
- Incorporate findings into UX iterations to ensure experiences are intuitive, accessible, and engaging
- Use research and analytics to validate design decisions and measure success
Cross-Disciplinary Collaboration
- Partner closely with strategy, creative, copy, account, and development teams to translate complex requirements into intuitive solutions
- Serve as a key advisor to creative teams on accessibility and compliance standards
- Act as a critical bridge between user needs, business goals, and technical feasibility
- Navigate regulated review workflows (e.g., MLR/PRB), designing in a way that anticipates and supports the review process
Client and Stakeholder Communication
- Confidently present design concepts to clients and internal stakeholders
- Clearly articulate design choices and their strategic impact on user outcomes and business goals
- Facilitate workshops and design discussions and tell a compelling story through your work
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AI-Enabled Workflow
- Integrate AI tools into the design process to accelerate research synthesis, ideation, content drafting, prototyping, and documentation while maintaining strong craft and quality control
- Stay curious about emerging AI capabilities and help the team identify where they add genuine value to UX outcomes
About You
Required Qualifications
- 8+ years of UX/product design experience, including leading design on projects end to end
- A strong portfolio demonstrating full-lifecycle UX work across responsive web and interactive platforms
- Proficiency in Figma, including prototyping and component/design-system workflows
- Deep working knowledge of accessibility standards (WCAG 2.1/2.2 AA) and inclusive design practices
- Solid grasp of visual design fundamentals (typography, color, layout, hierarchy)
- Demonstrated experience planning, running, and synthesizing user research and usability testing
- Proficiency with UX/product analytics tools (e.g., GA4, Hotjar) to inform and measure design
- Excellent presentation and communication skills, with comfort presenting to and defending decisions in front of clients
- Comfort integrating AI tools into a modern design workflow
Preferred Qualifications
- Experience in life sciences, pharmaceutical, or medical communications
- Familiarity with regulated review processes (MLR/PRB) and compliant design considerations (fair balance, ISI placement, referencing)
- Experience designing HCP- and patient-facing digital experiences
- Experience contributing to or maintaining a design system
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