Tesco
Senior UX Designer - Colleague Help
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About the Role
Join one of the UK's largest employers as a Senior UX Designer and play a key role in shaping intuitive digital experiences for colleagues and suppliers across a complex, global organisation. Working across a diverse range of products, platforms and business functions, you'll transform complex processes into simple, user-centred solutions that improve how thousands of colleagues work every day. This is an opportunity to influence large-scale enterprise products, champion human-centred design, and contribute to experiences used across stores, offices, distribution centres and global teams.
You will be responsible for
- Leading end-to-end UX design activities from discovery through to delivery.
- Translating complex business challenges into intuitive and user-friendly experiences.
- Creating user journeys, service maps, wireframes, prototypes and interaction designs.
- Championing human-centred and inclusive design practices across product teams.
- Collaborating closely with Product Managers, Engineers, Researchers and stakeholders.
- Conducting and supporting user research, usability testing and design validation activities.
- Using customer insights, analytics and data to inform design decisions.
- Designing accessible experiences aligned with WCAG 2.1 AA standards.
- Facilitating workshops, ideation sessions and stakeholder engagement activities.
- Working within agile squads to continuously improve digital products and services.
- Leveraging and contributing to established design systems and UI patterns.
- Supporting and mentoring designers, helping to develop capability across the team.
- Providing constructive design feedback and promoting design best practices.
- Building strong relationships across the business to drive better product outcomes.
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You will need
- A strong portfolio showcasing UX design expertise across web, responsive and native applications.
- Experience delivering complex enterprise-scale digital products and services.
- Deep understanding of user-centred design methodologies and design thinking principles.
- Proven experience with journey mapping, prototyping, wireframing and user testing.
- Strong interaction design skills for desktop, mobile and native experiences.
- Experience designing accessible products and applying WCAG 2.1 AA standards.
- The ability to balance user needs, business goals and technical constraints.
- Excellent stakeholder management and communication skills.
- Experience collaborating effectively with Product, Engineering and Research teams.
- Proficiency with industry-standard design tools including Figma and Miro.
- Working knowledge of Jira, Confluence and Adobe Creative Suite.
- Strong organisational skills with the ability to manage multiple priorities.
- Experience coaching, mentoring or supporting the development of other designers.
- Retail industry experience would be advantageous but is not essential.
What's in it for you?
We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!
- Annual bonus scheme of up to 20% of base salary.
- Holiday starting at 25 days plus a personal day (plus Bank holidays).
- Private medical insurance.
- 26 weeks maternity and adoption leave (12 months service required at the qualifying date) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave.
- Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing.
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The above information is a shortened summary, refer to our policies for full details
About Us
You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.
At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.
We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.
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