Deloitte
Senior Vendor Manager, Workplace Services and Real Estate
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Enterprise Business Solutions (EBS) is Deloitte UK's internal, enterprise-wide shared services organisation. The vision for EBS is to drive customer-centric and efficient delivery of business services to the firm through end-to-end process ownership and the application of consistent technology. EBS is expected to grow its scope of services as it enables delivery of the Deloitte ambition.
The Vendor Management team, part of the wider Enterprise Business Solutions function, is responsible for managing Deloitte's third-party suppliers and internal delivery partners, while supporting the wider Vendor Management operating model, governance framework and associated procurement processes.
This role would be ideally suited to someone with a strong track record in Vendor Management, Procurement, category management or shared services delivery.
Connect to your career at Deloitte
Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.
What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.
Connect to your opportunity
The Senior Vendor Manager acts as a senior category lead and strategic business partner, building relationships with and driving value from Deloitte’s third-party vendors and internal delivery partners across assigned Enterprise Business Solutions categories.
This role reports to the Director of Vendor Management.
The role leads Vendor Management activity for Workplace Services and Real Estate, with primary focus on tiered supplier governance, strategic supplier oversight, contract and commercial assurance, risk management, sourcing support and value delivery across the Workplace Services supplier portfolio.
The Senior Vendor Manager is responsible for setting and maintaining the Vendor Management framework for assigned suppliers, leading quarterly and annual strategic governance, supporting sourcing and contract activity with Core Procurement, and providing assurance over how Workplace Services manages tier 2 and tier 3 suppliers. Workplace Services remains accountable for day-to-day service delivery, budget ownership, invoice validation and operational stakeholder management.
Key responsibilities include:
- Lead Vendor Management activity for Workplace Services and Real Estate, setting proportionate supplier governance by tier, risk, spending and operational importance.
- Use market intelligence, benchmarking, supplier insight and performance data to inform sourcing priorities, supplier segmentation, commercial decisions and value opportunities.
- Working with Workplace Services, Core Procurement, Finance, Legal, Risk and Compliance to shape sourcing strategies, support sourcing execution and ensure commercial, risk and governance requirements are clear.
- Own strategic supplier governance for assigned suppliers, including QBRs, annual strategy meetings, performance frameworks, reporting, action tracking, escalations and value delivery.
- Maintain contract and supplier lifecycle discipline, including obligations tracking, renewals, change control, supplier compliance, TPRM/BRMS coordination and contract assurance.
- Provide assurance over Workplace Services’ tier 2 and tier 3 supplier management, reviewing adherence to minimum contract management standards, governance quality, audit trails and performance documentation.
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Connect to your skills and professional experience
You will combine commercial judgement, supplier governance discipline, stakeholder influence and structured problem solving to improve the way Deloitte manages strategically important Workplace Services suppliers. You will be confident operating in a matrix environment, using evidence and governance to drive decisions, manage risk and support delivery of measurable value.
It is essential that you have:
- Senior experience in Workplace services and Real Estate Vendor Management, Procurement, category management, contract management or shared services delivery.
- Strong understanding of supplier segmentation, tiered governance, supplier controls and performance frameworks.
- Experience managing contract lifecycle activity, including onboarding, renewals, variations, obligations tracking and exit planning.
- Strong commercial acumen across sourcing, procurement governance, spending, budgets, forecasts, supplier charges and value opportunities.
- Risk, compliance and analytical capability across supplier compliance, TPRM, business continuity, audit trails, remediation and performance data.
- Excellent communication skills, including governance papers, review materials, executive summaries and decision logs.
- Structured problem-solving skills, turning complex supplier or contract issues into clear actions.
- Experience coaching others in supplier management disciplines and building practical capability.
- Proficiency in Microsoft Office, particularly Excel and PowerPoint, to support governance and decision-making.
Connect to your business - Enabling Functions
Collaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us.
Central business services
We deliver world-class business support services for our people, our clients and our firm. From HR services, technology and digital support and pensions to facilities management, and more - together we are a true enabler for better business.
Personal independence
Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.
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“Deloitte’s Real Assets Advisory team focuses on driving value from real assets and addressing the most challenging infrastructure and real estate-related business issues.” -Deloitte Employee
Our hybrid working policy
You’ll be based in one of our UK offices with hybrid working.
At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.
Our commitment to you
Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.
We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.
Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.
Connect to your next step
A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.
Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
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