Hush
Senior Visual Merchandiser
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Hush
Hush is an ambitious and distinctive fashion brand, with plans to double the business over the next few years. Founded 21 years ago, we are now established as one of the UK’s leading online fashion retailers. We employ around 10 employees across head office and retail, creating and selling a beautiful range of women’s clothing and accessories characterised by effortlessness, simplicity and a laidback sense of style. Despite the challenges to the retail industry, Hush has continued grow – and our company culture still reflects our entrepreneurial roots and relaxed aesthetic. We love hard-working and talented people with a can-do attitude and a passion for what they do.
Freelance Senior Visual Merchandiser
New Store Openings Project | 3-Month Contract
Help shape the next chapter of Hush retail
Hush is growing and we’re opening new stores across the UK. This is an exciting moment for the brand, and we’re looking for an experienced Freelance Senior Visual Merchandiser to help shape the creative visual identity of our new retail spaces.
Working alongside our existing VM team, you’ll bring a strong understanding of fashion, lifestyle and brand storytelling to create the visual world around our product - ensuring our new stores feel unmistakably Hush and deliver an inspiring customer experience from day one.
This role is less about the day-to-day product layout and more about how we bring the Hush brand to life in-store - from the lifestyle imagery and materials through to POS, props and the overall customer journey.
If you’re someone who understands how to create a distinctive brand environment and loves the opportunity to build something new, we’d love to hear from you.
The Project
You’ll play a key role in developing and delivering the creative lifestyle concept for our new stores, working closely with Retail, Brand and VM to ensure the physical environment reflects Hush’s brand DNA while supporting our commercial goals.
What you’ll be doing
Bringing the Hush brand to life
- Develop and deliver the creative lifestyle vision for our new stores, ensuring the environment feels authentic to Hush and consistent with our brand DNA.
- Translate the Hush brand into a compelling physical experience through imagery, materials, props, signage and visual storytelling.
- Work closely with our Chief Customer Experience Officer and the Retail Director to agree how creative elements are used and positioned within each store.
- Source appropriate materials, props and visual elements that enhance the customer experience and bring the concept to life.
- Consider how the creative environment works alongside product merchandising to create a cohesive and inspiring store experience.
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POS & customer communication
- Lead the development of a future-proof POS package that communicates our product beautifully and helps customers understand the Hush brand.
- Review how POS can be used effectively across the new store environment, balancing brand storytelling with clear customer communication.
- Establish practical guidelines to ensure the approach can be consistently implemented as Hush continues to grow its retail estate.
New store openings
- Support the creative visual set-up of upcoming new stores, working alongside the VM team responsible for product layout and merchandising.
- Ensure the lifestyle, POS, imagery, props and wider creative elements are delivered to a high standard ahead of opening.
- Work collaboratively with Retail, Property, Brand and VM teams throughout the opening process.
- Identify opportunities to refine and improve the creative environment following launch.
Knowledge transfer
- Share your expertise and approach with the wider VM and store teams.
- Create practical guidelines and recommendations that can be used across future store openings.
- Help establish a scalable creative approach that can evolve as the Hush retail estate grows.
What we’re looking for
We’re looking for someone who combines strong visual merchandising experience with exceptional creative and brand understanding.
You’ll bring:
- Proven experience within fashion, lifestyle or premium retail.
- Strong experience creating lifestyle-led retail environments and brand experiences.
- A deep understanding of how to translate brand DNA into a physical space.
- Experience developing creative concepts, POS, imagery, props and materials for retail environments.
- A strong creative eye and attention to detail, balanced with commercial awareness.
- Experience working on new store openings, refits or retail environment projects.
- The ability to source and manage creative materials and suppliers.
- Strong stakeholder management skills, with the confidence to work collaboratively with senior stakeholders.
- Excellent organisation and project management skills.
- A hands-on approach and the ability to work independently and at pace.
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Why Hush?
This is a chance to make a real impact at a pivotal moment for Hush.
With new stores opening and our physical retail presence growing, you’ll have the opportunity to help define what Hush looks and feels like on the high street.
You’ll be joining at the start of an exciting retail chapter, with the opportunity to create a distinctive and scalable visual experience that will help shape our stores for years to come.
3-month freelance contract | New store openings | UK travel required
If you’re passionate about fashion, lifestyle, brand storytelling and creating beautiful spaces that make customers feel something, we’d love to hear from you.
Work that feels good. In every way.
Most importantly, you’ll be someone who lives our Hush values:
- HUNGER
- UNITY
- SPIRIT
- HUMOUR
We’re ambitious about where Hush is going, and this is a brilliant opportunity to join us at an exciting point in our journey and help shape what comes next.
Our commitment
At Hush, we embrace diversity as a strength that drives creativity and innovation. We’re committed to building an inclusive workplace where everyone feels valued, supported, and able to thrive.
This is just the beginning.
If you’d like to help shape what Hush looks like on the high street - we’d love to hear from you.
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