• Keep our systems solid and well-run

  Keep our core systems - identity, endpoint, SaaS and security tooling - reliable, secure and well-administered as the business grows. Bring a security-aware lens to everything you build, so automation is safe by design, with monitoring and error handling that fails visibly, not silently.

• Work Well With The Whole Business

  Translate technical detail into plain, useful language for non-technical colleagues, and keep people informed as you go. The best solutions are the ones people actually understand and trust.

What You'll Bring

We value different perspectives and a variety of backgrounds. We care about how you think and the standard you hold yourself to as much as any single line on your CV.

We'd love to hear from you if:

• You've solid hands-on experience running IT in a startup or scaleup - an IT manager or senior sysadmin background fits well. Around 5-6 years is a good guide, but mindset and problem-solving matter more than the exact number.
• You've led your side of at least one platform migration (identity, security tooling or service management), where you directed vendors and owned the outcome.
• You're confident and hands-on with Google Workspace - we're a Google-first environment.
• You've an automation-first mindset and a track record of building things that genuinely reduced repetitive work, by whatever means.
• You can explain technical things simply and clearly to non-technical colleagues - and you like doing it.
• You're energised, not unsettled, by change, shifting priorities and a bit of ambiguity.
• You write clear documentation and hold yourself to a high standard without being prompted.

Bonus points (but not required) for:

• Hands-on experience with modern identity platforms (Okta, Entra ID, JumpCloud) - Okta Workflows especially.
• Scripting (Python, Bash) or integration/automation platforms like n8n, Zapier or Workato.
• Exposure to endpoint security / EDR tooling.
• An understanding of IT security frameworks such as ISO 27001 - what controls and evidence look like in practice.
• You use AI thoughtfully and well - you can tell the difference between a genuinely agentic tool and a chatbot, and you put it to work.
• A background in high-growth tech or edtech environments.

What We Offer

• A genuinely high-impact role - your work will touch the whole business, not just tickets in a queue.
• Real ownership from day one, in a lean, collaborative team where your judgement is trusted and your work is visible.
• A clear path to grow - this role can develop into more engineering- or product-adjacent work as you do, within a wider technology org of around 25-30 people.

Multiverse is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We're happy to make reasonable adjustments throughout the hiring process - just let us know what you need.

Benefits

• Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year
• Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support
• Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month
• Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year
• Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked!

Our Commitment to Diversity, Equity and Inclusion

We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here.

Our Commitment to Safeguarding

Multiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS).

For roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children’s Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings.

Providing false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.