Ardent Credit Services Ltd
Server Infrastructure Administrator
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About Ardent Credit Services
Ardent Credit Services provides market-leading “digital first” financial recovery solutions to UK organizations and is part of the Phillips & Cohen Associates group.
Are you passionate about building and maintaining robust IT infrastructure? We’re looking for a skilled Server Infrastructure Administrator to manage enterprise-level systems and ensure our technology runs seamlessly. Based in our Kirkby, Liverpool office, you'll be able to work on a hybrid basis.
Key Responsibilities
- Administer, configure, and support Microsoft Windows Server 2016 to 2025 environments.
- Administer, configure, and support Linux-based systems.
- Maintain Active Directory, Group Policy, DNS/DHCP, and certificate services across multiple domains.
- Support virtual infrastructure including VMware vSphere and Hyper-V.
- Assist in the implementation and monitoring of disaster recovery solutions and backup strategies.
- Ensure compliance with internal security policies and regulatory requirements (e.g., GDPR, ISO27001, PCI DSS v4.0).
- Provide support and root cause analysis for complex issues.
- Document system configurations, changes, and operating procedures.
- Participate in infrastructure projects, including system upgrades, migrations, and cloud integration.
- System Patching and software updates.
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Required Qualifications & Experience
- Minimum 3–5 years in a Systems Engineering role within an enterprise or regulated environment.
- Proven expertise in managing both Windows Server and Linux platforms with Active Directory.
- Strong experience with VMware, Hyper-V, Citrix Virtual Apps/Desktops, Xen hypervisor technologies.
- Exposure to cloud services (Microsoft Azure, Purview, Hybrid environments).
- VMware Certified Professional (VCP) or Citrix certification (e.g., CCA-V).
Desired Skills and Experience
- Working knowledge of Microsoft Exchange and O365 administration.
- Citrix Daas and XenServer.
- Knowledge of Cyber Security concepts.
- PowerShell/Bash scripting to automate and streamline administrative tasks.
- Familiarity with monitoring, alerting, and backup tools (e.g., Graylog, Zabbix, Arcserve, Rubrik, Veeam).
- Solid understanding of networking basics (TCP/IP, VLANs, firewalls).
- Microsoft Certified (e.g., MCSA, MCSE or Windows Server Hybrid Administrator Associate).
- Experience working in financial services, legal, or debt recovery sectors.
- Experience of Ansible, Terraform, or similar automation tools.
- Awareness of security frameworks and ITIL best practices.
- Strong problem-solving, analytical, and writing skills.
- Comfortable working independently or as part of a team.
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Personal Attributes
- Excellent communication and interpersonal skills.
- Proactive, detail-oriented, and highly organized.
- Ability to manage priorities and work under pressure in a fast-paced environment.
- Strong team player with a collaborative mindset.
What's in it for you?
- Luxurious office environment in a superb location.
- 31+ days’ holidays per year including 8 bank holidays.
- Healthcare Scheme*
- Company pension plan.
- Allocated Parking Space.
- Life Assurance*
- Salary Sacrifice Cycle2work & Electric Car schemes*
- There is a qualifying period for these benefits.
About Ardent Credit Services
Ardent provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, veteran status, genetic information, and any other basis protected by federal, state, or local laws and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of our jobs.
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