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Richmond Hill Hotel

Server/Waiter/Waitress

Richmond
£12.75/hr
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Server/Waiter/Waitress

Richmond Hill Hotel

Part Time Casual £12.75 / Hour

Description

We're looking for an enthusiastic Waiter/Waitress to join our team at Richmond Hill Hotel, an independent Georgian gem overlooking London's greenest borough. Just a stone's throw from Richmond Park, we're where city buzz meets leafy calm. Our people are at the heart of everything we do, and their warmth, energy, and creativity have earned us a place on The Sunday Times' and The Caterer's lists of top industry employers. Our culture? Award-winning, progressive, and delightfully independent. The building might be historic, but our thinking isn't. We're refreshingly free-spirited and like to do things differently – from our décor to our people. Here, being yourself isn't just encouraged; it's essential.

We believe real luxury is found in thoughtful touches, genuine care, and attention to detail. That's what makes our guests feel truly special.

What’s in it for you…

  • Variable monthly service charge.
  • Free use of our on-site gym, complimentary meals on duty and free on-site parking.
  • Bespoke career development opportunities through internal and external training programmes.
  • Refer a Friend Scheme with rewards of up to £500.
  • Hotel recognition programmes, including Employee of the Month, Manager of the Quarter and Long Service Awards.
  • Flexible working patterns.
  • Opportunities to learn, grow and develop your career within Richmond Hill Hotel.
  • And much more! ✨

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What will I be responsible for?

As a Waiter/Waitress at Richmond Hill, you will help create memorable experiences for our guests across our restaurant, bar and events operations. You will deliver friendly, attentive service, ensuring every guest receives a warm welcome and exceptional hospitality.

Key responsibilities include:

  • Providing outstanding service to guests in our restaurant, bar and event spaces.
  • Taking food and beverage orders accurately and efficiently.
  • Serving food and drinks to the highest standards.
  • Setting up and maintaining dining and event areas.
  • Building positive relationships with guests and responding to requests with professionalism and care.
  • Supporting colleagues to ensure smooth and efficient service.
  • Following all food safety, licensing and health & safety procedures.
  • Taking pride in delivering the exceptional guest experience Richmond Hill Hotel is known for.

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Whether you're serving breakfast, afternoon tea, cocktails or special events, you'll be an important part of creating memorable moments for our guests.

What we’re looking for…

  • A hunger for hospitality and going the extra mile.
  • Someone that is willing to bring their best, authentic self to work.
  • Rather than reading from a script or putting on a persona, our approach is all about bringing the very best version of ourselves to work every day.
  • A creative approach to your role – we believe that a game changing idea can come from anyone, anytime.
  • Someone who thrives in a dynamic and vibrant environment and is committed to delivering exceptional hospitality.

If this sounds like a role you could get excited about, we would love to hear from you!

Please note that all applicants must be eligible to live and work in the UK.

For Richmond Hill Hotel's privacy notice, click here. For Harri’s privacy notice click here

Location: 144-150 Richmond Hill, Richmond TW10 6RW, UK

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Skills

meet commitments in hospitality
alcoholic beverage products
dietary regimes
food and beverages on the menu
maintain personal hygiene standards
comply with food safety and hygiene
maintain relationship with customers
serve food in table service
serve wines
advise guests on menus for special events
assist VIP guests
attend to detail regarding food and beverages
assist customers
identify customer's needs
clean surfaces
take food and beverage orders from customers
maintain customer service
measure customer feedback
work in a hospitality team
arrange tables

Location

144-150 Richmond Hill, Richmond, Surrey TW10 6RW, UK

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