Barnardo's
Service Administrator
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Make a Difference in Your Community
Sandwell Best Start Family Hubs: Black Country Locality
Barnardo's is proud to lead the delivery of Sandwell Best Start Family Hubs across the Borough. These hubs provide a wide range of high-quality, locally designed services for families in the six town areas:
- Oldbury
- Smethwick
- Tipton
- Rowley Regis
- Wednesbury
- West Bromwich
Our commitment is to create strong, resilient communities by:
- Promoting easy access to services
- Reducing barriers to engagement
- Building lasting connections with families
About the Role
We are seeking an experienced and proactive Service Administrator to be part of a team who leads and coordinates administrative functions across our Sandwell Best Start Family Hubs network and related services. This role will take a lead in Data and Comms which is an essential function of the service and will operate on site at all times.
This is a borough-wide role within a centralised administration function, supporting services across all hub locations. Your base location will be agreed upon appointment and will sit across Wednesbury and West Bromwich.
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As a key member of the team, you will play a crucial role in ensuring services operate efficiently, remain compliant, and continue delivering positive outcomes for families.
Please see the attached Information Sheet for more details.
About You
We are looking for a highly organised and motivated administrator who can demonstrate:
- Proven experience in data collation, data entry, auditing, and reporting.
- Experience and confidence in using social media platforms, analysing engagement, creating publicity materials, and communicating effectively with a wide range of audiences.
- Previous line management experience.
- A flexible and adaptable approach, with experience supporting a range of administrative functions including front of house, finance, health & safety compliance, reporting, and general office administration.
- Strong teamwork skills, with the ability to work collaboratively.
- Excellent organisational and time management skills, with the ability to prioritise competing tasks.
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Ideal Candidate
The successful candidate will be:
- A confident communicator with strong interpersonal skills.
- Proficient in Microsoft Office and data management systems.
- Able to work independently and use initiative to solve problems.
- Committed to delivering excellent customer service.
- Passionate about supporting services that improve outcomes for children, young people, and families.
This is an exciting opportunity for an experienced administrator looking to take on a varied and rewarding role that makes a real difference.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
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