Hawk Hiring
Service Advisor | 38K OTE | Brand Accreditation
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Service Advisor | Main Dealer
Pay & Benefits
- Salary: £30,000 – £32,000 basic per annum + realistic £38,000 OTE
- Hours: Monday to Friday, 8:00 AM – 6:00 PM | Saturdays 8:00 AM – 1:00 PM (1 in 3 rota)
- Perks: Comprehensive company benefits package, employee discounts, structured team support, clear career progression routes, and free secure on-site parking
Training & Development
- Fully funded manufacturer-accredited training programs leading to certified status
Workload
- Managing customer check-ins
- Updating clients on vehicle progress
- Processing service payments
- Booking MOTs
- Organizing courtesy cars
- Building detailed job cards
About Us
We are a premier, well-established regional dealership group operating across modern dual-brand showrooms in the Ashford area. Known for combining traditional customer care values with cutting-edge automotive technology, zero-corporate-pressure environments, and high staff retention, we pride ourselves on actively investing in our team's professional growth while delivering top-tier service to our local community.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Role Overview
Seeking an enthusiastic Service Advisor / Aftersales Customer Care Specialist to join our high-energy showroom team. You will be responsible for delivering excellent customer service, managing front-desk appointment bookings, liaising between clients and workshop technicians, and driving customer satisfaction across both new and existing automotive brands.
Requirements
- Strong communication and organizational skills with a customer-first mindset.
- Full UK Driving Licence (required for moving/allocating courtesy vehicles).
- Solid computer literacy for database entry, appointment logging, and processing job cards.
- Previous motor trade, retail, or hospitality experience is advantageous, but not essential—full accredited training is provided!
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Location & Commute
- Base: Ashford (Free secure on-site parking)
- Road Links: Strategic position directly served by major routes including the A20, A28, and M20 highway, offering fast commutes across Kent.
- Public Transport: Excellent connections via Ashford International mainline station alongside regular regional bus routes.
- Commutable From: Maidstone, Folkestone, Canterbury, Tenterden, Hythe, and Sittingbourne.
How to Apply
Ready to take the next step in your automotive career with a supportive, growing dealer group? Click Apply Now to start a conversation with us!
Please note: We only advertise half of our active jobs. Get in touch for a quick chat today, as we may have other perfect opportunities for you with different top-tier automotive companies in the local area.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location