Vertu Motors plc
Service Advisor
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Vertu Nissan Glasgow South
Here at Vertu Nissan Glasgow South, we have an exciting opportunity for an experienced Service Advisor to join our successful Aftersales team. If you're looking to take the next step in your automotive career with one of the UK's largest motor retailers, we'd love to hear from you.
We are offering a basic salary of £32,000, plus an excellent range of company benefits.
The Service Advisor role is one of the most exciting and important roles in our dealership. Like us, you know that customer service isn’t just about providing a service – its about building warm, trusted relationships. The role holder acts as the relationship manager between the customer and the workshop, ensuring our customer satisfaction levels are outstanding.
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You will be responsible for:
- Setting customer expectations
- Keeping in touch with them throughout the service or repair of their vehicle
- Up selling additional products
- Following up with the customer to ensure they are happy with the work carried out
For this role, we are looking for an experienced Service Advisor with a proven track record within a busy automotive aftersales environment. Excellent communication, a customer-first approach, and the ability to perform under pressure are essential.
Benefits
At Vertu Motors, we are proud to invest more in our colleagues' personal development than any other motor retailer. If you are successful, you can look forward to ongoing training, clear progression opportunities, and a comprehensive benefits package, including:
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- 25 days holiday rising with length of service, plus bank holidays
- Access to our online rewards platform offering cashback and discounts with major retailers
- Preferential Service Rates
- Colleague Purchase Scheme
- Share Incentive Scheme
- Pension
- Enhanced Maternity & Paternity Benefits
Apply today to become part of a successful team and continue your career with Vertu Motors.
If your application is successful, we will need to complete employment checks before you join us. These may include verification of employment history, address history, credit checks and a criminal record check.
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