Pybus Recruitment Ltd
Service Advisor

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Customer Service Advisor
Erdington, Birmingham
From £13.52 per hour + Bonus
Permanent Position
Pybus Recruitment is delighted to be supporting a well-established automotive retail business in the search for an experienced Customer Service Advisor to join their Aftersales team in Erdington, Birmingham.
This is an excellent opportunity for someone with automotive dealership experience who enjoys delivering outstanding customer service and thrives in a busy, customer-focused environment.
Responsibilities
Reasons to use Rodeo
I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?
Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.
Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
Graduate Consultant — 2026 Scheme
Why you're a good match
StrongYour economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.
See breakdownIt searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Why you're a good match
You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.
Experience fit
Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
- Previous automotive dealership experience
- Experience using Kerridge/Keyloop desirable
- Strong customer service and communication skills
- Ability to work to deadlines and manage confidential information
- Positive, driven and team-focused attitude
Benefits Include:
- Performance-related bonus
- 33 days holiday including bank holidays
- Life Assurance & Pension Scheme
- Staff discounts on servicing, bodyshop & parts
- Privilege Vehicle Purchase Scheme
- Charity volunteering day
- Cycle to Work Scheme
- Excellent training and career progression opportunities


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This employer is known for investing heavily in their people, including a comprehensive induction programme and genuine opportunities for long-term career development.
If you're currently working as a Service Advisor, Customer Service Advisor, Aftersales Advisor, Service Receptionist, Warranty Administrator, Parts Advisor or have dealership customer service experience and are looking for your next opportunity, we'd love to hear from you.
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