Vertu Motors plc
Service Advisor
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Vertu Renault Bradford
Here at Vertu Renault Bradford, we are looking for an experienced, motivated, and customer-focused Service Advisor to join our team. This is an exciting opportunity for someone who is passionate about delivering outstanding customer service while supporting and developing a high-performing front-of-house team.
We are offering a £32,000 basic salary plus great company benefits!
The Role
The Service Advisor role is one of the most exciting and important roles in our dealership. Like us, you know that customer service isn’t just about providing a service – it’s about building warm, trusted relationships. The role holder acts as the relationship manager between the customer and the workshop, ensuring our customer satisfaction levels are outstanding.
Key Responsibilities
- Oversee and support the Service Advisor team on a day-to-day basis.
- Monitor team performance and provide ongoing feedback to encourage continuous improvement.
- Ensure the front-of-house operation runs smoothly, delivering an exceptional customer journey at every stage.
- Assist with managing customer enquiries, bookings, and any escalated concerns in a professional manner.
- Work closely with the workshop team to maintain effective communication and efficient workflow.
- Help maintain high standards of customer satisfaction, retention, and profitability.
- Lead by example, demonstrating excellent communication, organisation, and customer care skills.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
About You
The ideal candidate will have:
- Previous experience as a Service Advisor within the motor industry ideally.
- Excellent communication and interpersonal skills.
- A passion for delivering exceptional customer service.
- Confidence in identifying customer needs and recommending appropriate products and services.
- Strong organisational skills with the ability to prioritise in a fast-paced environment.
- A proactive, positive attitude and the ability to motivate others.
- Good IT and administrative skills.
- A full UK driving licence.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Benefits
We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to ongoing training opportunities that provide you with the right career path, career progression, and a range of benefits you would expect from an employer of choice which includes:
- 25 days holiday rising with length of service - plus bank holidays
- Access to our online rewards platform giving you cash back and discounts for multiple retailers
- Preferential Service Rates
- Colleague Purchase Scheme
- Share Incentive Scheme
- Pension
- Enhanced Maternity & Paternity
Application Process
If your application is successful, we will need to complete employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address, credit history, and criminal record check.
Apply today to be considered for this vacancy!
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London