Hawk Hiring
Service Advisor | Top Quality Main Dealer | 33K Basic
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Service Advisor | Family Run Dealership
Pay & Benefits
Salary: £33,000 basic per annum + bonus structure
Hours: Monday to Friday, 8:00 AM – 5:30 PM | Saturdays on a 1 in 3 rota basis
Perks: 28 days holiday allowance, pension scheme, staff vehicle purchase & servicing discounts, uniform provided, free secure on-site parking
Training & Development
Continuous manufacturer customer management & front-of-house career progression pathways
Workload
- Customer check-ins
- Generating repair estimates
- Liaising with workshop technicians
- Upselling vehicle health check recommendations
- Delivering end-to-end customer satisfaction
About Us
We are a premier, family-oriented automotive group with established dealership hubs in Kent. Known for modern customer facilities, a collaborative team culture, and high staff retention, we deliver honest, transparent service without corporate micro-management.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Role Overview
Seeking an enthusiastic Customer Service Advisor / Service Writer to act as the primary link between our customers and workshop team. You will handle incoming service bookings, explain vehicle health checks clearly, prepare repair quotes, and ensure every driver leaves with a positive 5-star experience.
Requirements
- Previous experience as a Service Advisor, Service Writer, or Automotive Customer Service Specialist.
- Strong communication skills with an approachable, customer-first mindset.
- Confidence using workshop management DMS software and computer systems.
- Full UK driving licence.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Location & Commute
Base: Tunbridge Wells Area (Free secure on-site parking)
Road Links: Directly served by the A21 and A26 corridors, offering fast links to the M25 and surrounding region.
Public Transport: Accessible via main rail lines and local bus connections.
Commutable From: Tonbridge, Sevenoaks, Crowborough, Paddock Wood, Maidstone, and Royal Tunbridge Wells.
How to Apply
Looking for a rewarding service role in a stable, welcoming automotive environment? Click Apply Now!
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London